
Montrose Ford in Fairlawn
Fairlawn , OH
Filter Reviews by Keyword
By Type
Showing 546 reviews
Great service John B. made us feel confident and helped us get into the vehicle that fits our lifestyle and family. Great experience!!!! I will recommend Montrose F John B. made us feel confident and helped us get into the vehicle that fits our lifestyle and family. Great experience!!!! I will recommend Montrose Ford to family and friends!!! More
Michael Conwell is fabulous! So, I was in there in March with my Mother as she was looking for a new car (she gets very attached to her cars and was on the fence about a new one). So, I was in there in March with my Mother as she was looking for a new car (she gets very attached to her cars and was on the fence about a new one). Michael understood her hesitation and concerns, didn't pressure her and kept things light and fun. Michael and George did a fabulous job answering her questions and getting her the car and deal she wanted. That's exactly the reason I came back in April. I wasn't sure if I really wanted or needed a new car since mine was only 5 years old but after test driving and talking with Michael decided a new car was the way to go. Montrose Ford only had a white Explorer Platinum on the lot so Michael called around and located one in the color I wanted (which in my past experience a lot of dealerships won't do so kudos to Montrose!). My husband really wanted me to go look at the comparable Lexus vehicle (even had an appointment scheduled to test drive) but Micheal and the finance team really came through and worked with us on what we needed/wanted. I was nervous buying the car sight unseen but was confident Michael would never steer me wrong. It was a great experience all around. Michael is very fun to work with, quick to laugh, knowledgable and listens to the customer! I love my car! More
Bad communication and does NOT return phone calls! I cannot keep it at 25 words or less, so i'll just say, i hope whoever reads this, if your going to deal with Montrose Ford, STAY ahead of their game! I cannot keep it at 25 words or less, so i'll just say, i hope whoever reads this, if your going to deal with Montrose Ford, STAY ahead of their game! I was asked for a private response to the specifics of my complaints, i did comply. More
Great experience Michael C was a great help in all areasVery professional very diligent in everything that they did. Nikki D and the staff was wonderful also. Michael C was a great help in all areasVery professional very diligent in everything that they did. Nikki D and the staff was wonderful also. More
Great The salesman Joe Camp and his manager Joe Dyer worked very hard to find the car that I wanted. Thanks to both of them, it all worked out smoothly I The salesman Joe Camp and his manager Joe Dyer worked very hard to find the car that I wanted. Thanks to both of them, it all worked out smoothly I’m very pleased. More
How Micheal Conwell After several times of being missed lead by other sales associates and management, Mr.Micheal Conwell step in and gave amazing service to me.thanks After several times of being missed lead by other sales associates and management, Mr.Micheal Conwell step in and gave amazing service to me.thanks More
Good experience I got a car from here and it went ok. The car gets better gas mileage than my previous car. The salesman was the difference maker. I got a car from here and it went ok. The car gets better gas mileage than my previous car. The salesman was the difference maker. More

My amazing experience Calvin was an amazing car salesman. He was a very humorous guy and made me feel very comfortable talking to him. He answered all my questions and even Calvin was an amazing car salesman. He was a very humorous guy and made me feel very comfortable talking to him. He answered all my questions and even provided more detail to make it very clear. 10/10 would for sure recommend him to anyone else!!! More
Excellent. Was overall pleased with the transaction. Was happy with the Certified purchase which offered extended warranty and peace of mind. I enjoy the options Was overall pleased with the transaction. Was happy with the Certified purchase which offered extended warranty and peace of mind. I enjoy the options with tow package and AWD. More
Good experience at Montrose Ford Joe Boda and Amedeo Marino were very knowledgeable and helpful. Amedeo answered all of my many questions. I would recommend going to Montrose Ford to Joe Boda and Amedeo Marino were very knowledgeable and helpful. Amedeo answered all of my many questions. I would recommend going to Montrose Ford to buy or lease. More