Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Montrose Kia in Sheffield

Sheffield, OH

Overview
Reviews
4.7
855 Reviews
Call Dealership (440) 934-6699
View Awards

5033 Detroit Rd

Sheffield, OH

44054

Directions

Filter Reviews by Keyword

phone call Ki leasing Montrose

By Type

Showing 855 reviews

December 10, 2023

John R and the whole Montrose team always served excellent customer service always. Thank you More

by barbaraknox16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John R. Service Dept
Report | Print
Dec 12, 2023 -

Montrose Kia in Sheffield responded

Thank you for the 5-star rating! We're pleased that John provided you with an excellent service experience during your visit. We'll see you next time at Montrose Kia of Sheffield! Have a great ride!

Helpful
November 29, 2023

I had a 1230 appointment for routine maintenance. All I needed for this was an oil change and a tire rotation and oil filter. They told me my car was not ready until 230. I waited in the waiting room More

by Dianemfate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember any of their names I dealt with service schedulers
Report | Print
Nov 30, 2023 -

Montrose Kia in Sheffield responded

I'm sorry to learn about your long wait time for routine maintenance, this is certainly not the standard we aim for. We appreciate you bringing this issue to our attention and will work on improving our scheduling process. I'd like to discuss how we can make things right with you - please feel free to reach out at your earliest convenience. Thank you, Fred Gawry - Service Manager - 440.934.6699

Helpful
November 26, 2023

Very informative and treated with utmost respect. This is my second car from here! Very satisfied. More

by wrniemi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Reichert, John Thompson
Report | Print
Nov 28, 2023 -

Montrose Kia in Sheffield responded

This review makes us so happy! Thank you for being a Montrose Kia of Sheffield customer!

Helpful
November 13, 2023

Were very helpful getting us a car great place to work with .would highly recommend them if you need a car More

by jttoth25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greatvstaff
Report | Print
Nov 14, 2023 -

Montrose Kia in Sheffield responded

We're delighted to know you had a positive experience with us at Montrose Kia of Sheffield! Thank you for recommending our dealership, we appreciate it. Safe travels in your new car!

Helpful
November 08, 2023

Very easy to work with the service team. John has been very helpful in the past More

by Ricdoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Reichert
Report | Print
Nov 08, 2023 -

Montrose Kia in Sheffield responded

Thank you for the positive review! We're pleased that John provided you with great service during your visit. We'll see you next time at Montrose Kia of Sheffield! Have a great ride!

Helpful
November 05, 2023

Very satisfied ! Reasonable pricing ! Prompt service ! I would certainly recommend you to all my friends and relatives ! More

by SILVEREAGLE-6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Report | Print
Nov 06, 2023 -

Montrose Kia in Sheffield responded

Thank you for the 5-star rating! We're glad to know you had a satisfying service experience with our team at Montrose Kia of Sheffield. We appreciate your recommendation and see you again! Safe travels!

Helpful
October 27, 2023

What you need for all your Kia repair needs! And if you need a new or used car Monroe's is a dealer you need More

by frankjb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Reichert
Report | Print
Oct 27, 2023 -

frankjb5 responded

i like to thank all the people that help me with all my service needs at MONROE'S KIA . EDDIE , AND BILL AND EVERYONE THANKS F.J. BICSAK

Oct 30, 2023 -

Montrose Kia in Sheffield responded

We're so grateful for your review, Frank! Thank you for recommending Montrose Kia of Sheffield!

Helpful
October 24, 2023

Excellent customer service. I didn't have to wait. John showed where the waiting room was. He offered me coffee or water. Showed me snacks. Bathrooms were exceptionally clean More

by joles2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
Report | Print
Oct 25, 2023 -

Montrose Kia in Sheffield responded

We're glad to know that John and Carol made your visit here at Montrose Kia of Sheffield a pleasant one. We appreciate the kind words about our customer service & clean facilities and hope you won't hesitate to reach out if we can be of assistance again in the future!

Helpful
October 13, 2023

Very courteous service staff, that goes the extra mile to assist with your service needs! More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in service department
Report | Print
Oct 13, 2023 -

Montrose Kia in Sheffield responded

Thank you so much for your five-star rating and kind words, Marie! We look forward to seeing you again! - Montrose Kia of Sheffield

Helpful
October 11, 2023

Everyone was extremely friendly and helpful. They kept me updated with my status, let me know the approximate cost before going forward, and he ever waited for me to pay so he could escort me ou More

by dianebozik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember name of the associate who helped me, but he was awesome!
Report | Print
Oct 11, 2023 -

Montrose Kia in Sheffield responded

We're delighted to know you had such a positive experience at Montrose Kia of Sheffield! Our team is always here to provide top-notch service and keep our customers informed. Thanks for the review, we appreciate it!

Helpful
1
2
3
4
...
86