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Montrose Kia in Sheffield

Sheffield, OH

4.7
859 Reviews

5033 Detroit Rd

Sheffield, OH

44054

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Showing 859 reviews

October 27, 2023

What you need for all your Kia repair needs! And if you need a new or used car Monroe's is a dealer you need More

by frankjb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Reichert
Oct 27, 2023 -

frankjb5 responded

i like to thank all the people that help me with all my service needs at MONROE'S KIA . EDDIE , AND BILL AND EVERYONE THANKS F.J. BICSAK

Oct 30, 2023 -

Montrose Kia in Sheffield responded

We're so grateful for your review, Frank! Thank you for recommending Montrose Kia of Sheffield!

October 24, 2023

Excellent customer service. I didn't have to wait. John showed where the waiting room was. He offered me coffee or water. Showed me snacks. Bathrooms were exceptionally clean More

by joles2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
Oct 25, 2023 -

Montrose Kia in Sheffield responded

We're glad to know that John and Carol made your visit here at Montrose Kia of Sheffield a pleasant one. We appreciate the kind words about our customer service & clean facilities and hope you won't hesitate to reach out if we can be of assistance again in the future!

October 13, 2023

Very courteous service staff, that goes the extra mile to assist with your service needs! More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in service department
Oct 13, 2023 -

Montrose Kia in Sheffield responded

Thank you so much for your five-star rating and kind words, Marie! We look forward to seeing you again! - Montrose Kia of Sheffield

October 11, 2023

Everyone was extremely friendly and helpful. They kept me updated with my status, let me know the approximate cost before going forward, and he ever waited for me to pay so he could escort me ou More

by dianebozik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember name of the associate who helped me, but he was awesome!
Oct 11, 2023 -

Montrose Kia in Sheffield responded

We're delighted to know you had such a positive experience at Montrose Kia of Sheffield! Our team is always here to provide top-notch service and keep our customers informed. Thanks for the review, we appreciate it!

October 10, 2023

Professional, they went above and beyond for me. I actually came out with what I wanted and paid less than I planned 🙌🏽. I will definitely spread the word, this dealership was wonderful! More

by HeyYvettemaria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie in sales , David Coventry, Bill Reichert
Oct 10, 2023 -

Montrose Kia in Sheffield responded

We're so glad to know that you had a great experience with us at Montrose Kia of Sheffield and even got more than what you expected! We appreciate your kind words, and we look forward to serving any future needs. Thanks for spreading the word!

September 27, 2023

Great service will come back time and time again. Owned two other vehicles and currently own a Kia and come for all the services and great professional work. Thumbs up for John More

by Ihod5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Reichert
Sep 28, 2023 -

Montrose Kia in Sheffield responded

We're delighted to know you've had consistently great experiences with us at Montrose Kia of Sheffield. Your support means a lot, and we'll be sure to pass your compliments on to John! Have a great day!

September 13, 2023

Everyone was friendly and very helpful with anything I needed. Before I came in, I was told that I needed a new tire due to a nail. Rachel checked it out and advised me I just needed a patch on my tire. More

by kteach923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Sep 14, 2023 -

Montrose Kia in Sheffield responded

Thank you for the 5-star rating! We're glad to know that Rachel & the team at Montrose Kia of Sheffield was able to assist with your tire issue. We appreciate the positive feedback and look forward to helping you again in the future! Safe travels!

August 26, 2023

The dealership is great. Service department is terrific John R took care of everything and made sure everything needed was done. John kept me updated during the visit. The me More

by clmorris260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John R
Aug 29, 2023 -

Montrose Kia in Sheffield responded

Thank you for the 5-star rating! We're delighted to know that you've had a great service experience with John and our team at Montrose Kia of Sheffield over the past 6 years. We appreciate your recommendation and see you again! Have a great ride!

August 25, 2023

Great service, high touch, cleaned my car so it came back better than i took it in. More

by cjyessayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
Aug 28, 2023 -

Montrose Kia in Sheffield responded

We're glad to hear we gave your car back nice and clean after your recent service. We look forward to providing five-star care again next time. Thank you! - Montrose Kia of Sheffield

August 13, 2023

Danny work hard for the customers to make sure they get the car they want. More

by daddystafford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny , David Coventry
Aug 15, 2023 -

Montrose Kia in Sheffield responded

Thank you for leaving us this five-star review and your kudos to Danny and our team at Montrose Kia of Sheffield. We appreciate it! Safe travels!

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