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Moore Buick GMC
Jacksonville, NC
2,653 Reviews
Welcome to Moore Buick GMC, the most trusted name in the business! We are a full-service auto dealership with new and used cars, trucks and SUVs for sale. Located in Jacksonville, NC at 2445 North Marine Blvd, we are just minutes away from Camp Lejeune Military Base and the Marine Corp Air Station. We are also not far from Cherry Point Air Station. As you can see, we are in a heavily populated military town. Most of our staff are military veterans or are from a military family. We welcome all United States military personnel as well as Swansboro and New Bern Buick and GMC customers. If you are not sure where to find our Jacksonville, NC used and new car dealership, please view our hours and directions page for more information. Moore Buick GMC is a leading Buick and GMC dealer providing the best selection of new vehicles and a vast inventory of used cars, SUVs, and crossovers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,653 reviews
September 07, 2016
Forgotten I bought 2 new vehicles in Aug 2016. A Buick Enclave and a GMC Sierra SLE. During the buying process things where great. Our rep, Terri Wildec I bought 2 new vehicles in Aug 2016. A Buick Enclave and a GMC Sierra SLE. During the buying process things where great. Our rep, Terri Wildeck was on top of everything making everything go smoothly. She is knowledgeable and made buy easy. After signing the papers is a different story. Part of the deal with my truck, I was to receive a bed liner. I choose a Bedrug type liner. Three weeks and I still don't have it. The same story every time I call. Its been ordered and will be here later in the week. After three weeks that story don't fly anymore. Also 10 days ago, I took my truck in because of scratches/swirl marks on the windshield. Once again I was told it would be replaced. Well guess what; It never got ordered!!! I received a call from the service department at approx. 6 pm 09/06/2016 saying it was now ordered from the factory. With all of this I regret waiting to have my truck detailed for delivery because I thought I could get the bed line and clean up at the same time. I don't know who dropped the ball, I'm the one that has received the run around. So bottom line Moore Buick is a good place to buy as long as you don't have to order something, if you do good luck. You are going to need it. More
by ernie.hatcher.5
Employees Worked With
Terri Wildeck and Young Lee
May 15, 2016
Horrible Management If I could give it zero stars I would. Let me tell you my story. I had an 8:15 apt today in the service department to get my A/C fixed. I had to bring If I could give it zero stars I would. Let me tell you my story. I had an 8:15 apt today in the service department to get my A/C fixed. I had to bring my two year old, who is teething and is very busy. After being told that my car would cost over $500 to fix, I agreed to pay and I was also told it would take a while. They offered me a shuttle but I refused and told them I would call my husband to come get us. As I was on the phone, trying to contact my husband my two year old was still throwing a fit and a "man" by the name of Jackie Young who is the General Manager approached me and stated that if I didn't take the shuttle that they would not do the service on my car because my daughter was disturbing other customers and we would be forced to leave. We packed up our things, refused the service and will never go back to Moore Buick GMC. Apparently they do not support mothers with little ones. I encourage all parents to go elsewhere, where they are more child accepting. More
by Mrs.Beckley
Employees Worked With
Jackie Young
December 07, 2012
I have purchased three new vehicles from Slade Smith at MooreBuick in the last 6 years. My experience with them has been nothing less than outstanding. Slade and MooreBuick have met all my needs when pur MooreBuick in the last 6 years. My experience with them has been nothing less than outstanding. Slade and MooreBuick have met all my needs when purchasing a vehicle. They have went above and beyond to provide me with the best no hassle price, service, and have even managed to find additional discounts which I was unaware of and honored it. They are fair, honest, and dedicated to making the car buying experience painless. I don’t even shop around at any other dealers because I know I will get the best honest and fair deal from them. Go see Slade Smith if you’re looking for a car. Moore won’t do you wrong. More
by sanchezl
Employees Worked With
Slade Smith
