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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,339 Reviews

1,339 Reviews of Moore Buick GMC - Service Center

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June 30, 2021

We are long time customer been a customer since 2006. we have always been well treated and received Excellent service. All of the people we have dealt with have been considerate an very professional R>J> Fi More

by bblbeachwalk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Johnson, Derrick Black, Brittany Bryant
June 30, 2021

Ms. Dakota and RJ Filoon did a great job of communicating and "listening" to my concerns. My GMC Yukon XL was taken care of and more! I always feel great when RJ Filoon is involved. You better make sure to t More

by TMEYER20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rj Filoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Dakota; 5 Star Rating!
June 29, 2021

Service Department is always super helpful going out of their way to deal with warranty claims while providing amazing customer service incl. their shuttle service. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
June 29, 2021

Quick fast service, very dependable service department. I have never had a problem making appointment or getting whatever I needed done to my vehicle and on time More

by raygunnnc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Rocci
June 29, 2021

Great service! I live my GMC team and would recommend them to others. All maintenance and even the buying process was awesome. Thank you gmc More

by brandy_aldridge2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennipher Likens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Bryant
June 29, 2021

Excellent service department! We always are treated like family and have always received the absolute best care from Moore’s service department. Highly recommend them! More

by wdjoneshsd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Black
June 29, 2021

Everyone is polite and helpful. They do excellent work. Very professional. More

by cwplageman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Black
June 29, 2021

On time and professional. Always understand my service needs. Communication it good and wait area is nice. I’ll be back for all service needs. More

by JB101854
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Jan 03, 2022 -

JB101854 responded

Service Rep Tony was professional and knowledgeable. Diagnosed the problem with my 2019 GMC Sierra. Thanks

June 29, 2021

Service department staff was very friendly. Derrick was very helpful and made sure all of my questions were answered and maintained communication throughout the day. More

by seabunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Black
June 29, 2021

It was good but I thought I had a maintenance plan I bought when I bought this truck. I had to pay for the oil change and tire rotation which I thought was covered. More

by timothy.e.girard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Black
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