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Moore Buick GMC - Service Center

Jacksonville, NC

4.8
1,461 Reviews

1,461 Reviews of Moore Buick GMC - Service Center

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August 16, 2023

Service was quick and easy resolving all issues. Did extra trouble shooting on an issue that just popped up. More

by wagnerleeann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Aug 19, 2023 -

Moore Buick GMC responded

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

August 16, 2023

The service department has redeemed themselves after my last service. The service manager and Dereck Black took good care of my truck. More

by Victor Santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Black
Aug 19, 2023 -

Moore Buick GMC responded

Victor, we're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. We do hope we can be of assistance in the future. Take care!

August 16, 2023

Dealership was well organized and cleaned. The agents were courteous and friendly. Great place to conduct business More

by franckicoeur
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Aug 19, 2023 -

Moore Buick GMC responded

Thank you so much for your positive comments about Moore Buick GMC Truck, INC.! We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2023

I received very punctual service and provided appropriate feedback and suggested service which was much appreciated. More

by jeason1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Sep 29, 2023 -

Moore Buick GMC responded

We are very happy we could provide you with a positive experience! Thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again.

August 15, 2023

Very efficient shop and dealership! !! I really wish I could trade for a new Enclave but I’m 83 and living on a a very limited budget so I guess I can dream about it!! More

by genetaliaferrojones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Wildeck
Sep 29, 2023 -

Moore Buick GMC responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 15, 2023

Emily met me as soon as I arrived. Had oil change and multipoint inspection done while I waited. More

by bgegen2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Sep 29, 2023 -

Moore Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2023

Fast service for the volume of customers they service. I wish they would provide a car wash for vehicles in for pil changes otlr repairs though. More

by James.mumaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Sep 29, 2023 -

Moore Buick GMC responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2023

Dakota and the staff were incredibly helpful especially considering the early appointment time! I appreciate their hard work and dedication to a great customer experience!! More

by james.dempewolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Black
Sep 29, 2023 -

Moore Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Moore Buick GMC Truck, INC.! If you have any further questions, please give us a call. We're always happy to help!

August 14, 2023

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by KENNETH.DOHERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily, Derrick Black
Sep 29, 2023 -

Moore Buick GMC responded

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

August 14, 2023

I was very unhappy with the representatives lack of knowledge and nonchalant demeanor. His attitude while communicating was very unprofessional, his explanation to my questions concerning the service o More

by richard.a.ryan80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick Black, Brittany Bryant
Sep 29, 2023 -

Moore Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (910) 378-0190 to discuss your concerns, as your satisfaction is of utmost importance to us.

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