Moore Cadillac
Chantilly, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 130 reviews
Allen dud a great job finding the exact car I was looking for. We came to agreement quickly and I felt I got a good and fair deal. Allen was a pleasure to work with and was very knowledgable about the deta for. We came to agreement quickly and I felt I got a good and fair deal. Allen was a pleasure to work with and was very knowledgable about the details of the car. Neil did a great job set up my finances, explained my options found me a better rate than I was going to get with USAA and did it all very quickly. I was in and out with a new car in about 3 hours. Thanks Guys. More
Found a car I liked (2012 CTS V Sedan) on their web sight early in the morning and by noon was able to work out a deal to my liking via nothing more than my cell phone. I got more for my trade in than I was early in the morning and by noon was able to work out a deal to my liking via nothing more than my cell phone. I got more for my trade in than I was looking for, they matched the price I wanted to pay for the car and even took an additional $500 off when I showed up to sign the paperwork. I worked exclusively with Ethan Shah the sales rep who emailed me after I filled out the online request for information. He was very professional and quite knowledgeable about the car as well as the process. He was very conscious of my time and the fact I had several meetings that would prohibit me from being at the dealership for more than 30 minutes. I explained I only wanted to come by around 7:00 PM and sign the papers and leave, which turned out to be the case. No hassle, no worries and great customer service. I would highly recommend Moore Cadillac to anyone looking to purchase their next high end vehicle. The only Sales person I would use in the future is Ethan. More
I went to the dealer to look at the CTS-V sedans that I knew they had because of an online search. The sales person helped me select which of the two vehicles to go with, took it out of the showroom for a knew they had because of an online search. The sales person helped me select which of the two vehicles to go with, took it out of the showroom for a test drive and made the paperwork easy. Moore also easily handled the trade in of two vehicles and a GM supplier buy without a hitch. Excellent Service! More
A tree branch went through my sunroof and I had looked everywhere for a new car and just when I as about to settle for anything I saw my car online and called Moore Cadillac and Allen Khani answered. He everywhere for a new car and just when I as about to settle for anything I saw my car online and called Moore Cadillac and Allen Khani answered. He looked up the car I was asking about went and checked out the car called me and told me I should come and take a look at it. Now I live in DC and it was 2PM there was no one who wanted on sit on 66 for hours, I called Allen and said I would come out the next day. Next day I called Allen said I was on my way, he was waiting for me by the front desk when I walked in, I took a test drive loved the car. When I asked if he could lower the price, he said he would try to get the price lowered, when he couldn't get the price lowered he gave me two airline tickets to Vegas and hotel accommodations for 3 days and 2 nights. Love my car looking forward to my trip. More
This was the most comfortable experience i have had purchasing a vehicle. The sales rep and the service department was awesome. i truly enjoyed my visit to the dealership. purchasing a vehicle. The sales rep and the service department was awesome. i truly enjoyed my visit to the dealership. More
Ethan, Ian and the rest of the Moore Cadillac team were great! They delivered my vehicle well ahead of time and I couldn't ask for any better service. Kudo's to the Moore Cadillac Team and Thank you for a great! They delivered my vehicle well ahead of time and I couldn't ask for any better service. Kudo's to the Moore Cadillac Team and Thank you for a pleasent experience. Regards, Mark A. Jenkins II Proud Cadillac XTS4 Owner More
Ethan was very helpful and super responsive. He even worked with me via email on his days which I really appreciated. Also extremely knowledgable. I would recommend him to anyone! worked with me via email on his days which I really appreciated. Also extremely knowledgable. I would recommend him to anyone! More
Alan and Ethan were very knowledgeable of the CTS coupe. They took their time to explain the various features of the car to me. Alan also waited way past closing time to make sure the entire process was com They took their time to explain the various features of the car to me. Alan also waited way past closing time to make sure the entire process was complete. Only one minor issue, which was that the initial lease offer was for a term of 36 months. To match my counteroffer, they changed it to a 39 month term. I wasn't told this until I went up to finance, but I personally didn't mind the extra three months. However, others might. Overall, my experience with this dealership was great. I would work with them again. More
Alan was very pleasant to work with. The process was friendly, fast and painless. All the paperwork was ready when I arrived at the dealership and walking out with the car took less than an hour. friendly, fast and painless. All the paperwork was ready when I arrived at the dealership and walking out with the car took less than an hour. I recommend this dealership and Alan to anyone shopping for a new Cadillac More
This was the most pleasant car buying experience we've ever had, and at this point, we had been to many dealerships. Alan never pressured us to purchase, and when we did make up our minds, there was no p ever had, and at this point, we had been to many dealerships. Alan never pressured us to purchase, and when we did make up our minds, there was no pressure to add on hundreds/thousands of dollars worth of options. Guess it didn't hurt that the package we purchased had nearly everything standard - and this is comparing it to not just other dealerships but to our neighbors BMW & a co-workers Mercedes Benz - the number of items that came standard even surprised them... On so many cars we had checked out, everything was an option ($$). We're all about "pressure-free car buying" - where WE decide what we want, not the salesperson, which is how we felt at some places. At Moore Cadillac - it was a terrific experience all around! Thanks Alan! More