Moore Chrysler Jeep

No mats I was promised that I would receive mats with the car I purchase, first that wanted to wait for my check to cash or to be deposit so after a week that I was promised that I would receive mats with the car I purchase, first that wanted to wait for my check to cash or to be deposit so after a week that was cleared There were no mats then they promised they’ll ship them to my house is been over a month and still no mats. More

It went smoothly Roy and Spencer were very kind and pleasant and done their best to answer all my question. I was very pleased with their service. However, I still don Roy and Spencer were very kind and pleasant and done their best to answer all my question. I was very pleased with their service. However, I still don't understand the huge price difference from my pre-approval qualifications from Capital One to the prices Spencer was showing me and my final payment. It is what it is, not sure I got the best deal, but I got a deal which was very important to me. After all, they are salesmen. More

Smooth process I have never been in and out of a delearship in under 2hrs. Great job Troy(finance guy) and Roy(salesman). Although I never met the person I actually I have never been in and out of a delearship in under 2hrs. Great job Troy(finance guy) and Roy(salesman). Although I never met the person I actually spoke with on the phone, still the best car buying experience I’ve ever had. Great job! More

3rd times a charm I had an issue with my Chrysler 300 moon roof almost 2 years ago. After bringing the vehicle in for a diag found out that it needs a new frame for the I had an issue with my Chrysler 300 moon roof almost 2 years ago. After bringing the vehicle in for a diag found out that it needs a new frame for the moonroof. Spent $1400.00 for the repairs. Everything went fine. The vehicle is a 2nd car for me so it sits majority of the time. After taking it out one weekend about a year after repair, it was raining out and water poured into the vehicle from the roof that was fixed. So I called my advisor and explained what was going on. Brought the 300 back in to be repaired. (Only good service is they offered a loaner vehicle). After 3 weeks of not one single update from an advisor or manager I get a phone call saying my car is ready to be picked up. While picking up the vehicle from service I sit in the car and look up and can see the sun coming in from a crack between the glass and frame. I took my water bottle and poured it on top the car to find out it's still leaking! Not happy at this point as you might understand I asked to speak to the service manager who is super friendly and accommodating. Said he will get the concern fixed and in a timely manner. So after another week its said to be done. Fast forward to March of 2019 after taking it out again and it raining outside. My roof is leaking once again. Now I'm at the point of just taking it to another dealer and paying for it to be done correctly. Called the service manager directly and told him what's going on. Asked me bring it back in to have a look at it, got in a loaner and went on my way. 12 days later with not one single update I finally call the advisor and ask for an update. He tells me they are wrapping the car up and it will be done the following day. I would give 2 stars just for having someone deliver my vehicle back to me but then once the vehicle shows up and I get in it. The trim piece on driverside window is not sitting in properly nor will it snap in and has minor damage from the tech pulling it out. I sent a picture to the advisor to show him how they delivered the car to me unfinished. He said sorry, just wanted to get the vehicle back to you. Not even offering a solution to fix it. At this point, I'm writing this entire situation off and hoping I never need to go back. Dustin, you are very polite and quick with responses. I appreciate it. More

Happy Happy Girl! Can't say enough about them. Wally WAS Absolutely awesome! Spencer awesome! Pete awesome! The whole experience easy no stress and so fast. I would so Can't say enough about them. Wally WAS Absolutely awesome! Spencer awesome! Pete awesome! The whole experience easy no stress and so fast. I would so buy again. They were all so patient with all my silly questions. Great experience. More

Best Experience In A Long Time Chris did a great job getting me to the price and Grand Cherokee I wanted. Easy all the way through. Thank you all and I will recommend to all I know. Chris did a great job getting me to the price and Grand Cherokee I wanted. Easy all the way through. Thank you all and I will recommend to all I know. More

Great experience from start to finish! This is the 2nd vehicle I have bought from Moore and they make it a very easy going experience every time. Fred and Pete were both great to work with. This is the 2nd vehicle I have bought from Moore and they make it a very easy going experience every time. Fred and Pete were both great to work with. More

Very easy to work with We made the decision to buy a newer vehicle and found what we wanted at Moore - they quickly made a decent offer on our old vehicle and then gave us a We made the decision to buy a newer vehicle and found what we wanted at Moore - they quickly made a decent offer on our old vehicle and then gave us a good deal on the new one. We had to have some equipment removed from our old car and they were able to do the work very quickly. We don’t buy cars often but this was a good experience! More

Great experience. Thanks Marty! Marty spent the most part of the day with me. Thanks so much for helping me get my new 2018 Jeep! I love it! It is so nice to have all the stops! Marty spent the most part of the day with me. Thanks so much for helping me get my new 2018 Jeep! I love it! It is so nice to have all the stops! More

Chris Wesley Chris was great! He started off by telling us that he is a “straightforward” car salesman and only wanted to put us in a vehicle that was best for US. Chris was great! He started off by telling us that he is a “straightforward” car salesman and only wanted to put us in a vehicle that was best for US.. he did not disappoint! I will definitely refer him to friends and family. Thank you. More