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Moore Chrysler Jeep
Peoria, AZ
2,009 Reviews
Family Owned and Operated Dealership in the Greater West Valley! Home of the Tire Loyalty Program and Free Service Loaners!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,009 reviews
December 01, 2018
ZERO ACcountabilty / Quality Control Took my jeep there for warranty work (oil leak from rear main seal). Got it back, no visible oil leak. Yay. Afterwards my jeep occasional had startin Took my jeep there for warranty work (oil leak from rear main seal). Got it back, no visible oil leak. Yay. Afterwards my jeep occasional had starting problmens, I thought this was because it is not a daily driver, so it’s not being started but once/twice a week. Well took to run an errand and then it completely failed to start. Battery was fine. Called my mechanic friend to look at the starter. Starter was not reinstalled properly after the rear main work. It was actually damaged and there was an attempt to cover it up, then the tech didn’t even instal it right. Oh, and it was leaking oil from the same area. Took it back and complained about the starter. Got a verbal shoulder shrug, said there nothing they can do. They fixed the oil leak (again, and for now) but their failure to even address the starter and take accountability for it is unexecusable. They broke my starter and did nothing. WILL NEVER RETURN OR RECCOMMEND. More
by Worstdealer
Verified CustomerEmployees Worked With
December 01, 2018
Inexperienced salesperson disappointing experience Bought our 4th Jeep from Moore - salesperson. Jay knew nothing about car and let us leave lot with empty gas tank low air in tires no windshield flui Bought our 4th Jeep from Moore - salesperson. Jay knew nothing about car and let us leave lot with empty gas tank low air in tires no windshield fluid and the car was dirty. In addition, he texted someone 2x while working with us and just left us once the deal was done we were there for 4 1/2 hours - i had to go back to finance to see where the process was... I also didnt receive my plates back on my trade or my second car key I ended up having to call and speak with the sales Manger Keith and bring the car back to have the windshield fluid filled and tires filled . He was in contact with Dustin in service and made sure my car was taken care of quickly - Keith also reimbursed me for my gas. He really stepped up make sure everything was handled as soon as I walked In and that went a long way to help fix a bad experience Sue another salesperson walked us through the features on the car - she really stepped up and helped save this experience I dont Know the name of the finance person but he was great as well. While I would recommend your dealership due to the long relationship I only highly recommend Sue as the salesperson More
by TRHUFFMAN
Employees Worked With
Other Employees :
Keith Diskin, Jay Hollibaugh, Gaby Valdez, Chelsea Hughes
November 30, 2018
Satisfied Customer Sales (Henry) was easy to work with and straight forward in his dealings....no surprises. The vehicle was exactly as advertised. I have driven it ov Sales (Henry) was easy to work with and straight forward in his dealings....no surprises. The vehicle was exactly as advertised. I have driven it over 1000 moles and have not had any issues or “after-the-purchase” surprises. All in all, a good experience and reasonably speedy transaction. I would buy from Moore Auto again. More
by Escaled1
November 30, 2018
Great service Kyle was great and communicative about my car situation. Moore was fast and efficient with diagnosing and fixing the issues. I would recommend this de Kyle was great and communicative about my car situation. Moore was fast and efficient with diagnosing and fixing the issues. I would recommend this dealer. More
by hengstro8100
Employees Worked With
Kyle Ostwald
November 30, 2018
Very good customer service If you looking for a car or truck, you gotta go to moore chrysler jeep. Brian was very nice and very professional. Id definitely come back to buy an If you looking for a car or truck, you gotta go to moore chrysler jeep. Brian was very nice and very professional. Id definitely come back to buy another truck from them. More
by edgarandujo
Employees Worked With
Brian Davis
November 30, 2018
Great service department I've been to more Chrysler several times always had great experiences and that's why I keep coming back Mike Harrington is the best I've been to more Chrysler several times always had great experiences and that's why I keep coming back Mike Harrington is the best More
by pobrien85
Employees Worked With
No, Mike Harrington
November 30, 2018
Everything was excellent Great customer service always always explains the repairs that are being done. Returns calls in a timely manner. Easy to get a loaner car, thank you Great customer service always always explains the repairs that are being done. Returns calls in a timely manner. Easy to get a loaner car, thank you More
by bbgirltina@aol.com
Employees Worked With
November 30, 2018
Everything completed in a timely manner No surprises. While this was a routine visit, everything handled in prompt, courteous manner. I have had Jeeps serviced at Moote for many years and No surprises. While this was a routine visit, everything handled in prompt, courteous manner. I have had Jeeps serviced at Moote for many years and I am happy with their work More
by jcj00012000
Employees Worked With
November 30, 2018
2012 Jeep Wrangler Jake has been very good to work with. He always knows what the problem is when I explain things to him. It really helps with assuring me that the prob Jake has been very good to work with. He always knows what the problem is when I explain things to him. It really helps with assuring me that the problems are being taken care of properly. More
by Cmax151
Employees Worked With
November 29, 2018
Great Experience We were in for recall work on our Dodge Ram. The service was done in a short time and we were on our way in about 30 minutes. Mike Harrington explaine We were in for recall work on our Dodge Ram. The service was done in a short time and we were on our way in about 30 minutes. Mike Harrington explained the work to our complete satisfaction, as usual. Best dealership experience in Phoenix! More
by wearekecks
Employees Worked With
Mike Harrington
