Moore Chrysler Jeep

I bought a used car, and being used I never expected it to be perfect, but after all the vehicles I looked at before and since my purchase, I feel that I got a good deal, and I was definitely treated right to be perfect, but after all the vehicles I looked at before and since my purchase, I feel that I got a good deal, and I was definitely treated right. More

It was a great experience no pressure sales would recommend love my Jeep and the service department is great as well recommend love my Jeep and the service department is great as well More

There is a bit of history with the New order of our 2021 Jeep Gladiator .. First Moore Chrysler Jeep had NO responsibility with problem of our special order Gladiator .. the vehicle came from the factory wi Jeep Gladiator .. First Moore Chrysler Jeep had NO responsibility with problem of our special order Gladiator .. the vehicle came from the factory with faulty white paint .. the rear roof panel just behind the drivers side rear door had a tint of gray in the white paint .. Moore's Detail Dept. realized it right away and notified Steve Sand the Sales manager of the defect .. Mr Sand called me advised me of the issue and invited me down to the dealership to view and inspect the paint discrepancy .. Mr. Sand offered us three reasonable solutions .. 1: have that section of the roof repainted .. 2: order a factory painted roof section from Jeep and 3: [ after we learned that Jeep will not paint the roof section at the factory .. but instead would provide a primed section which would then have to be painted here ] and 4: We could refuse the Gladiator all together ... at this time I elected to wait for a new primed top to arrive from the factory .. Mr Sand reached out to us many times [at least 4] updating the status of the roof replacement until finally Jeep informed them that they could not confirm when and if a new roof section would be sent .. Mr Sand then had the roof section painted and offered a life time warranty on the new paint as an assurance to us that our satisfaction would be met... the section of the roof was painted to my expectations and I accepted the Gladiator .. I found Moore Chrysler Jeep to be very attentive to my concerns but was not patronizing .. I found Steve Sand to be very accommodating .. he worked closely with me .. and Never once pressured me towards one discission or another .. I think Mr Sand is a true asset to Moore Chrysler Jeep .. I would definitely purchase another vehicle from Moore Chrysler Jeep .. Glenn Shay More

Really liked Sue … very professional and friendly…. Price vehicle fairly and will to be available after sale for questions/assistance vehicle fairly and will to be available after sale for questions/assistance More