Moore Chrysler Jeep

We have been coming to Moore since 2016 and have been very pleased with the services we have received . Our salesman on Friday was great . No pressure just great service. very pleased with the services we have received . Our salesman on Friday was great . No pressure just great service. More

Josh made my buying experience a pleasure. He set me up with videos to watch and explained in detail all the benefits and features of my vehicle. Great job, thanks Josh. with videos to watch and explained in detail all the benefits and features of my vehicle. Great job, thanks Josh. More

I enjoyed doing the financial information b4 choosing a car. As a d personality that was important to me. Also the process went faster then i have ever seen car. As a d personality that was important to me. Also the process went faster then i have ever seen More

Sue and Steve were great however the Detail Dept forgot to install my floor mats, didn't fully clean the car and didn't replace (3) of my valve stem caps after auribf up the tires. to install my floor mats, didn't fully clean the car and didn't replace (3) of my valve stem caps after auribf up the tires. More

Moore has been servicing my Jeep since 2018 and Travis has been my writer with no problems, until now. On 10/23/20 I brought it in for an engine light warning. Travis ran the diagnostic and said needed has been my writer with no problems, until now. On 10/23/20 I brought it in for an engine light warning. Travis ran the diagnostic and said needed more time to evaluate the info. I told while he had it to do an oil change and filter. Travis called me later and said there was an 9 page printout of all the things that COULD BE WRONG and I could pick up the next day. They sent me a shuttle and I was informed that the engine light was reset and the oil change was done. I was charged $76.19, but not charged the the analysis. On 10/26/20 the engine light came on and I brought it back. Travis stated his tech 446 would have to check out possible causes and I would have to leave it again. Travis called me 2 days later and said it needed a tune up (plugs). He stated it would cost approximately $450 and they would need it for 2 more days, total 4 days and 3 days from the first date! This cost $488.88. Took it home and 11/20/20 engine light returned and took it back in and had it for 3 days. On 11/23 Travis called and said his techs 446 and 18 said the only way to fix it was to install a long block engine for $5 to 7,000. I said there is no way I'm going to pay that after just. paying $488 for a tune-up!! Travis stated that his techs believed that cooling system had overheated and caused the block and/or the heads to crack. I told Travis to get it put back in running condition and I picked it up. When I got it home I went on line and read about the cooling system and decided to change the antifreeze. I flushed out the system with 6 gals of distilled water and added GOAT antifreeze, as per owners manual. Total cost for the flush was LESS than $50! It has been running perfect since picking it up!! I spent the last dollar I will spend at Moore Jeep. When a person that you trusted betrays you, you have to cut ties! More