409 Reviews of Moore Chrysler Jeep - Service Center
Aaron was great with communications and getting my jeep fixe Talked with Aaron on the phone about my problem with my new JL and scheduled an appointment. Provided me a ride back to my home and after 1-1/2 days r Talked with Aaron on the phone about my problem with my new JL and scheduled an appointment. Provided me a ride back to my home and after 1-1/2 days recieved a call with a progress report and when my vehicle would be finished. Picked up my JL and was given a complete report of problems fixed, drove my vehicle and was back to perfect condition ! The same day asked him if the parts department had tires and wheels in stock for my Jeep and he walked me over and assisted me with the parts people and I purchased 5 wheels and tires right there on the spot ! Thank you for helping me with my requests. Gregg More
routine recall and service generally good and professional, only area for improvement is service scheduling person should have know that recall was going to take hours not an ho generally good and professional, only area for improvement is service scheduling person should have know that recall was going to take hours not an hour More
Great - timely - efficient service Great - timely - and efficient service. Mike takes good care of us - easy to make appointments - and got back in quickly when something changed after Great - timely - and efficient service. Mike takes good care of us - easy to make appointments - and got back in quickly when something changed after initial service call. More
Warrantee work We received a letter alerting us to the need for replacement of our Wrangler Airbag. We were scheduled promptly to suit our schedule, and when we arr We received a letter alerting us to the need for replacement of our Wrangler Airbag. We were scheduled promptly to suit our schedule, and when we arrived, Aaron expedited our visit and we were out in 1 1/2 hours! Just enough time for some coffee and my wife to tell me I didn't need a donut. More
Thank you After fighting an issue with chrysler jeep and for a short time feeling unheard by this dealership i have a new found respect now for them. My last t After fighting an issue with chrysler jeep and for a short time feeling unheard by this dealership i have a new found respect now for them. My last two visits have been great and flawless. I have felt supported and heard. I appreciate it. The beliw named have treated me wonderfully More
Great Service st Moore Jeep! Took my 2017 Jeep Cherokee in for routine oil and filter maintenance and investigate a fog light that was not working. My service advisor is Michael Took my 2017 Jeep Cherokee in for routine oil and filter maintenance and investigate a fog light that was not working. My service advisor is Michael Harrington. Michael listened to all of my issues and also suggested that the engine and cabin air filters be checked. Michael personally had the mechanic bring him the engine and cabin air filters and then Michael brought the filters to me so that I could them. I was so impressed with Michael’s involvement and dedication! In my opinion, he definitely went above and beyond from my previous experiences from other Jeep dealerships. I feel Michael Harrington definitely needs to be recognized for superior service he provided me. More
Awesome guys The guys are always great. They don't try to over sell anything that you don't need. As a female, it's nice knowing I'm not getting the typical "you n The guys are always great. They don't try to over sell anything that you don't need. As a female, it's nice knowing I'm not getting the typical "you need a whole new vehicle with everything we need to fix" conversation that happens. Keep it up! More
Very good I’ve been coming to Moore for 8 years for service on my Jeep. Mike Harrington has always been helpful and extremely courteous. I have all of my servic I’ve been coming to Moore for 8 years for service on my Jeep. Mike Harrington has always been helpful and extremely courteous. I have all of my service done at Moore and will continue to do so in the future. More
Very friendly service rep Aaron is an awesome service advisor, very friendly and personable. I was there for warranty repairs and he didn’t try and up sell me like other deale Aaron is an awesome service advisor, very friendly and personable. I was there for warranty repairs and he didn’t try and up sell me like other dealers and mechanics try and do. My experience with Moore has been pretty good from purchase to after care. I have dealt with Aaron a couple of times and every time he is always friendly and down to earth More
Car was not inspected My car rlwas serviced due to. A valve body issue. Upon receipt they retuneed it with abattery issue and failed to check the start/stop service. Now i My car rlwas serviced due to. A valve body issue. Upon receipt they retuneed it with abattery issue and failed to check the start/stop service. Now i have to take it hack to service to a battery check. More