After driving about 300 miles to pick up vehicle (reserved on deposit), I was disappointed in the condition. There were dents, scratches and chips EVERYWHERE that were not properly disclosed or documented. I know used cars are 'used' and not perfect, so I specifically asked for photos of damage and for a complete walk-around before I drove for 5 hours. I was OK with the 3 pictures of damage sent, but an in-person inspection revealed WAY more than I anticipated. I was told that an ethanol production facility nearby made all the cars on their lot 'dirty' and difficult to see imperfections, and now that the vehicle was actually clean, it was much more revealing to the sales team! The manager offered me $1000 more for my trade, but I was too aggravated to deal with him. Took about 30 minutes for them to 'process' my $500 credit card deposit refund! Never again. Beware!