Moore Subaru

Simply the Best My husband and I have had many dealership experiences over the last 40 years. Our purchase from Subaru of Richmond has been hands down the best experi My husband and I have had many dealership experiences over the last 40 years. Our purchase from Subaru of Richmond has been hands down the best experience ever. We give all the credit to our Sales Professional, Chris Johnson. Our use of the word "Professional" is not by accident. Chris is exemplary in professionalism, knowledge, and service. If you are in the market for a vehicle, do yourself a tremendous favor; give Chris a call! More

Outstanding service. Our salesperson (Cory Willoughby) was not on duty and Chris Johnson assisted us. He knew the vehicles extremely well and was able to answer all of ou Our salesperson (Cory Willoughby) was not on duty and Chris Johnson assisted us. He knew the vehicles extremely well and was able to answer all of our questions immediately. We purchased the 2017 Outback which is what we thought we wanted when we entered the dealership. Chris's knowledge of the vehicles helped us confirm out instincts as to what we needed. We were very impressed with the attitude of the sales personnel regarding their willingness to step in and assist in the absence of the person with whom we have dealt over the last several years. As soon as Cory was available he placed a call to our home to follow up on any questions or needs that we might have. Having dealt with this dealership over the past several years, we would also mention that Chris Tomlin (service advisor) has been an invaluable resource and one of the reasons for continuing with this dealership. More

Exceptional. Tom Yuen was a joy to work with and very accessible during and post purchasing a 2017 Subaru Outback 3.6 Touring. He is very knowledgeable and was ver Tom Yuen was a joy to work with and very accessible during and post purchasing a 2017 Subaru Outback 3.6 Touring. He is very knowledgeable and was very quick to follow up on requests I had. More

Outstanding service! My husband and I looked at several dealerships but Chris is what brought us back to Subaru of Richmond. He made us feel comfortable with our purchase My husband and I looked at several dealerships but Chris is what brought us back to Subaru of Richmond. He made us feel comfortable with our purchase and completely at home. We went to the dealership 3 times to talk with him and look at different vehicles. Never once was he pushy to get the sale and was extremely knowledgeable and answered all of our questions! We will be owing back in the future to work with Chris! He earned our trust and we are 100% satisfied! More

Positive buying experience My husband and I needed a new reliable, safe vehicle. We researched the Subaru Forester and felt like it was the vehicle for us. David was knowledge My husband and I needed a new reliable, safe vehicle. We researched the Subaru Forester and felt like it was the vehicle for us. David was knowledgeable, friendly and helpful. The whole process was smooth and easy. We are excited to be Subaru owners! More

A great experience in purchasing a new car - great service. Purchasing our new Outback was a great experience. They had what we wanted in stock and Harry Moseley in sales was terrific in explaining the new te Purchasing our new Outback was a great experience. They had what we wanted in stock and Harry Moseley in sales was terrific in explaining the new technology and safety features. We will stay with Subaru of Richmond due to their great selection and service from Chris Tomlin. This is our third Subaru and we pass them on to younger family members when we get a new one. Driving Subarus has saved our lives several times in encountered blizzards, getting to resorts where Subarus are the only cars in the parking lot. More

Our new Outback! My husband and I had been looking (well looking at cars/trucks in parking lots/going down the roads/etc), and asking around about good quality Crossov My husband and I had been looking (well looking at cars/trucks in parking lots/going down the roads/etc), and asking around about good quality Crossovers/ SUVS for over three years. The Subaru caught my eye, so it was on the top 3 list because it was stylish and looked sweet going down the road. The more we read about the safety ratings, then that also became a priority. We stopped by last Friday and to be honest, a bit nervous, but David was very kind and he took the time to get to know what our needs were. We needed something I could drive around town to run errands because our Suburban was too big, plus she needs a break and a little babying now (2002 Z71). The 2017 Outback was what we chose and with so many new tech things on this vehicle, we are still getting used to it, but I believe we made the right choice and more importantly, we made a new friend. We would not hesitate to recommend David Lowenhagen and Subaru of Richmond, and Thank You again!! More

Sheer Happiness Originally came in to help shop for a car for our daughter and son-in-law. Chris Johnson was so helpful and pressure free to work with, that not only Originally came in to help shop for a car for our daughter and son-in-law. Chris Johnson was so helpful and pressure free to work with, that not only did our kids buy a Forester but we did as well! Going through the buying process was quick and painless. When buying a car, it should always be this easy! Thank you so much! More

2017 Forester Purchased a new 2017 Forester to haul dogs and such- got a baseline unit with heated seats and am pleased with the car and the buying experience. No Purchased a new 2017 Forester to haul dogs and such- got a baseline unit with heated seats and am pleased with the car and the buying experience. No pressure, just good information offered. David went thru the electronics with my wife & me in an easy to understand way. More

Purchase of new Outback The salesman was most helpful, without pressure. Once I had made my decision, the dealership was wonderfully accommodating to my schedule, and effici The salesman was most helpful, without pressure. Once I had made my decision, the dealership was wonderfully accommodating to my schedule, and efficient in all of the paperwork.. More