Morehead Honda

I went into Moorehead after going to Healey Brothers at Vails Gate and couldn't believe the difference. It was like entering a totally new world. From the minute that I walked into the building the staff w Vails Gate and couldn't believe the difference. It was like entering a totally new world. From the minute that I walked into the building the staff was friendly and completely helpful. Then I was introduced to Eileen Salma~ who made me feel right at home. I explained to her my budget and what I was looking for to fit me & my family. She without hesitation said to me don't worry we'll find something. And she did~I am now DRIVING a 2008 HONDA PILOT which I LOVE!!!!Thanks You so much Eileen Salma & Mike Desantis for giving me the greatest Christmas present :) More

This was one of the most memorable experiences I've ever had. I've been in and out of cars since I was 15 wether it be a personal buy or a dealership and this was by far the best and most helpful. Thanks to had. I've been in and out of cars since I was 15 wether it be a personal buy or a dealership and this was by far the best and most helpful. Thanks to the Morehead Honda team. You truly are amazing at what you do!!!! More

I have dealt with this dealer before, and will continue to do so. They are extremely nice and helpful with customers. 5 star rating. Excellent service and a pleasure to do business with. Highly recommend t to do so. They are extremely nice and helpful with customers. 5 star rating. Excellent service and a pleasure to do business with. Highly recommend them to anyone. Thank for all you have done to make my purchase a very pleasurable experience. More

My experience with Morehead honda has been great so far. Krystine Ricker was an excellent salesperson. She was very knowledgeable, pleasant, and attentive. She made my car buying experience very pleasant. I Krystine Ricker was an excellent salesperson. She was very knowledgeable, pleasant, and attentive. She made my car buying experience very pleasant. If you are thinking about buying a honda definitely pay Krystine a visit at morehead honda. More

The sales staff and finace guy were personable, honest and hard working. They accepted my sudden change of mind with no sign of annoyance. The car I received was beautifully detailed and clean as a whistl and hard working. They accepted my sudden change of mind with no sign of annoyance. The car I received was beautifully detailed and clean as a whistle. I will go back when i want to trade in my accord. Walter Dorritie More

When I called to make an appointment for a test drive the associate was courteous and helpful. We were helped immediately when we arrived at the dealership. The salesman, Tommy Loving, was personable and m associate was courteous and helpful. We were helped immediately when we arrived at the dealership. The salesman, Tommy Loving, was personable and made us feel very comfortable. He took his time explaining everything. Every question we asked he answered fully. He did not rush us at all when picking out a color for the CR-V. When we picked up the car, he again took his time explaining all the gadgets. More

I lost two (2) cars in Superstorm Sandy. I drove 2 hours each way and was intending to buy 2 cars that day. I went upstate becuase I was afraid that if I bought an car on Long island I would be buying a dam each way and was intending to buy 2 cars that day. I went upstate becuase I was afraid that if I bought an car on Long island I would be buying a damnaged, flooded car and I explained that to the dealer. Upon arrival, they were very nice. But as the process progressed, it appeared they thought that I was a desperate buyer willing to an unfair price for a car, or 2 cars) I needed immediately. I came educated and prepared with NADA and KBB appraisals for the car. Then they produced an appraissal and MSRP from a company they pay.That in itslef is shady. If they pay a company to suggest pprices, it would be in that companies interest to make the price higher for teh dealer. Their appraisals are much higher than KBB. In addition, they had a totally different KBB MSRP. I found out that KBB has one "book" for consumers and another for "dealers". They were not willing to negotiate in good faith. I had a NADA and Kelly Blue Book appraisals for a car for averaging $12,500. They had a asking price of $14,982. I took their appraisal and may appraisal and split the difference and made a fair offer of 13,500 based on my and their appraisal. They were only willing lower the price by $400!! Furthermore, they stated the car was "pre-certified and reconditioned" yet the car radio was not a stock radio but rather an after market installation and it did not function at all, just static. I asked how the car passed a precertification process with something as basic as a broken radio and the salesman could explain. If somethig as simple as a broken radio passed inspection during precertifcation, what else slipped by them? The floor manager stated that , "Precertification requires that the car have no after market changes in the car." Thus, this car was not properly precertified. In addition, ther were loose wires under the front passenegr seat that the salesman could not explain. I also asked teh salesman about dealer financing. I asked him, "What are your interest rates and how do you determine what interest rate I get"? His answer was, "I have no idea about percentage rates offered." I said, "Is it around 5%-6%"? he responded in the exact words, "I wouldn't know what the rates are; you could say 10% and I'd say that sounds right. I just have no idea." He was a nice guy but couldn't answer some very basic questions. In addition, I asked the slaesman how many owners teh car had, he stated there was only 1 owner. Then I asked for a carfax. The carfax there were in fact two (2) owners and that the previous owner (owner #2) turned the car into Morehead after only owning the car for 9 months! I asked if he could explain why they only had it for 9 months, and again he could'nt explain. I negotiated in good faith with fair appraisals and educated information. Morehead would not budge nor could they provide very basic answers to very basic questions. I drove 2 hours to get to this dealer after both my cars were lost in Hurricane Sandy. I was intending to purchase two (2) cars, and I told them I may do that right then and there, when I met them. I have the feeling the dealer thought I was desperate for cars, that I had drove 2 hours each way, and that I was a going to leave with a car and settle for an unfair price. I may be desperate, but I am not stupid. More

I went in not expecting to drive off with anything either new or used, but wanted to see if there was anything I could get. I ended up driving off in a new car. Wow that was a surprise. new or used, but wanted to see if there was anything I could get. I ended up driving off in a new car. Wow that was a surprise. More

The service was outstanding. The sales person explained everything and gave me whatever time I needed to help make my decision. He was compassionate and intelligent. The facility itself is a pleasant plac everything and gave me whatever time I needed to help make my decision. He was compassionate and intelligent. The facility itself is a pleasant place to be and the cars are presented in a way to make it easy to make ones decision. More

The service was so great. I bought 2 cars in one week. One for myself and one for my daughter. Everyone was exceptionally nice and helpful. One for myself and one for my daughter. Everyone was exceptionally nice and helpful. More