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Moritz Kia Alliance

Fort Worth, TX

4.9
2,195 Reviews

11210 North Freeway

Fort Worth, TX

76177

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2,195 Reviews of Moritz Kia Alliance

November 18, 2020

This is a top-notch dealership. The facility is modern and clean. The staff is very friendly and knowledgeable. When I have had to get service on my car or have issues resolved, I can trust their service More

by HappyKIAdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Van Cleave
Nov 20, 2020 -

Moritz Kia Alliance responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best, The Moritz Kia Alliance Team

November 17, 2020

At Moritz Kia Alliance, they did not play any games with me. They did not try to add hidden fee’s to my car (like most dealerships) & they were honest and upfront about everything. More

by Cedric D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert George , TJ Han
Nov 20, 2020 -

Moritz Kia Alliance responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, The Moritz Kia Alliance Team

November 12, 2020

TJ was awesome to work with! He made the transaction quick and painless. Got the car I wanted and a great deal. He even put my license plates on when they arrived. Great service overall. More

by SVic85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ford, Trent Termin, Christian Carrillo, Joseph Bethel, TJ Han
Nov 13, 2020 -

Moritz Kia Alliance responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, The Moritz Kia Alliance Team

November 05, 2020

Disappointed in lease buyout deal and not receiving any follow up after visit no loyalty consideration after being a Kia customer for 9 years service department is awesome and treats customers respectful More

by Rdumondjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Dobrow, Brian Lucas, Steve Van Cleave
Nov 11, 2020 -

Moritz Kia Alliance responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, The Moritz Kia Alliance Team

October 19, 2020

The service manager was very friendly and thorough. I thought I would be leaving the vehicle in service for a couple of days due to the multiple issues I was having. They found out what my problem was in More

by Mark Pierson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lucas
Oct 22, 2020 -

Moritz Kia Alliance responded

We really appreciate your feedback, Mark. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us! Best, The Moritz Kia Alliance Team

October 14, 2020

Great customer services. Friendly staff, nice and clean offices space. My wait time was not that long at all. This is definitely not my last time purchasing with this company. More

by Lakissa720202001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Han
Oct 16, 2020 -

Moritz Kia Alliance responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Moritz Kia Alliance Team

October 13, 2020

Car was making weird noise when you turned left it was a snap ring on the axle. They took good care of getting it replaced. Thank you More

by Kareninfortworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Oct 15, 2020 -

Moritz Kia Alliance responded

Karen, thank you for the feedback! We are happy to hear about your positive experience at Moritz Kia Alliance, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, The Moritz Kia Alliance Team

October 12, 2020

Great and quick service as always. Got me in quickly and had my care back to me sooner than they had told me. This has been my experience each time I’ve been here. Taylor was my advisor but he’s not listed More

by Kellyty2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Field
Oct 15, 2020 -

Moritz Kia Alliance responded

Thank you so much for your feedback, Kelly. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Best, The Moritz Kia Alliance Team

October 09, 2020

Very quick and helpful. I would highly recommend working with Joseph and Robert to get a car. Both gentlemen was not pushy at all like most sales people. Joseph really did an awesome job in making sure that More

by Charlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Mike Ford, Joseph Bethel
Oct 14, 2020 -

Moritz Kia Alliance responded

Charlene, congratulations on your new purchase! I hope you are continuing to enjoy your vehicle! It's wonderful to know you feel confident in your decision to choose Moritz Kia Alliance as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Best, The Moritz Kia Alliance Team

September 25, 2020

Worked with Matt Ducote, General Manager, remotely. Ordered the car we wanted with his assistance. He notified us when car was available to test drive and review. Robert Montgomery was very helpful More

by jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Montgomery, Matt Ducote, Joseph Bethel
Sep 25, 2020 -

Moritz Kia Alliance responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Best, The Moritz Kia Alliance Team

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