
Moritz Kia Alliance
Fort Worth, TX
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2,194 Reviews of Moritz Kia Alliance
The people at Moritz Kia in Alliance. They take care of their customers. They help me in ways I could never even have imagined. I love my new Kia Soul GT Turbo. Awesome car. Thank you to Matt, T.J. and Ch their customers. They help me in ways I could never even have imagined. I love my new Kia Soul GT Turbo. Awesome car. Thank you to Matt, T.J. and Christian. Oh and to my hero Charlie, for going above and beyond. Thank you guys More
Great service professional answered all my questions short wait Steve was courteous and explained everything to me that was done on the car. Always a good experience short wait Steve was courteous and explained everything to me that was done on the car. Always a good experience More
Very friendly service , willingness to help , Steve,Lance , and Charlie put in a great effort to solve the issue I was having , really impressed with the customer service , and Charlie put in a great effort to solve the issue I was having , really impressed with the customer service More
Salesman was knowlegeable, and we like our new Telluride, very much. What I find objectionable and odious was the manner in which we were treated after we agreed to buy the car. We were then guided to a sal very much. What I find objectionable and odious was the manner in which we were treated after we agreed to buy the car. We were then guided to a sales manager who tried to pressure/talk us into buying thousands of dollars of extended warrantee protection, in spite of us stating repeatedly that we were NOT interested. If the vehicle were subject to the level of possible failure indicated by by that interview, we would not have been interested in it in the first place. I guess time will now tell whether or nor we bought a good product that will warrant more sales in the future, or not. If your product is well made, there is no need for over priced extended warrantees. It created a serious damper on our experience. More
Looked to purchase a new car without the need for a cosigner and Moritz Kia Alliance made it happen. The service and care I received surpassed anything I've ever received anywhere ever, including my la cosigner and Moritz Kia Alliance made it happen. The service and care I received surpassed anything I've ever received anywhere ever, including my last car purchase at Graff Chevrolet in Grand Prairie, Tx. Thanks again Kia staff. More
I recently bought a 2019 CPO Kia Soul from Moritz Kia Alliance. This is my 2nd Moritz CPO vehicle. I bought a 328i coupe over a decade ago from Moritz BMW in Arlington (no longer in business), which Alliance. This is my 2nd Moritz CPO vehicle. I bought a 328i coupe over a decade ago from Moritz BMW in Arlington (no longer in business), which I still own. The leather interior in my BMW was starting to get dogged out. And I needed a 2nd vehicle with some cargo capacity. I focused in on the Kia Soul. After perusing FB Marketplace and various other dealers (including Carvana), I was convinced that finding a decent, reliable used car would be a gamble.. Then by pure chance, I saw a Kia Soul advert from Moritz Kia. I didn’t realize Moritz was still in business. I had such an amazing experience with my BMW, that I knew my problem was solved. I responded to the ad and Trent texted me back. We arranged a date and time to meet. He showed me the best option. Trent was super chill. Just like when I purchased my BMW. Moritz salesmen are never pushy. They do their homework before you arrive. I admit, the car Trent showed me wasn’t fully loaded. But this is a second vehicle and practicality trumps all the fun features I was hoping for: sunroof, disco light speakers, etc. But the Moritz Promise re: CPO vehicles is too good of a deal to pass on. Trent made the entire process super relaxed. He even delivered the car to my residence, making it super convenient for me. I absolutely love my Kia Soul. It’s so easy and fun to drive. And I have peace of mind knowing Moritz guarantees the drive trains on their CPO vehicles. I would definitely recommend a CPO vehicle from Moritz Alliance. Be sure and ask for Trent. My only complaint (and it’s minor), is the hard sell re: extended warranties. That’s not Trent’s fault. After you make the deal, they pass you onto the finance department. I was paying cash so the warranty pitch caught me off-guard. With that in mind, be prepared and your experience should be amazing, I did wind up purchasing an extended warranty re: free oil changes. So I will report back after 5K miles to report back whether the additional $900 was worth it. But based on how honest and honorable Moritz has been in the past, I don’t expect any issues. More
Always easy coming in for regular service - in and out quick! Taylor always takes care of me, and once again he was great! Highly recommend. quick! Taylor always takes care of me, and once again he was great! Highly recommend. More
Justin was friendly, informed and worked hard to get our car with all of the details we wanted. He even went to another location to get it. car with all of the details we wanted. He even went to another location to get it. More
This is a top-notch dealership. The facility is modern and clean. The staff is very friendly and knowledgeable. When I have had to get service on my car or have issues resolved, I can trust their service and clean. The staff is very friendly and knowledgeable. When I have had to get service on my car or have issues resolved, I can trust their service department. I have been depending on my consultant, Steve VanCleave, for advice and service scheduling and he is very trustworthy and fair to me. I appreciate his efforts and courtesy and respect for me and my KIA Optima. More