Moritz Kia Fort Worth

Vehicle Maintanence I brought my car in for engine diagnostics. The diagnostics went as expected and the maintanence department was very professional. My only complaint i I brought my car in for engine diagnostics. The diagnostics went as expected and the maintanence department was very professional. My only complaint is that when I got my car back it was missing the plastic engine cover from the top of the engine. Have you seen it? Let me know if you have it Thanks More

Great. Very quickly served at the newly renovated location. All were very friendly and helpful and answered all questions. I will continue to come here for c Very quickly served at the newly renovated location. All were very friendly and helpful and answered all questions. I will continue to come here for car needs. More

Personal Attention in Service Department I called to schedule an appointment to bring my car in for warranty work. Dan took my call, scheduled my appointment, was the one who greeted me when I called to schedule an appointment to bring my car in for warranty work. Dan took my call, scheduled my appointment, was the one who greeted me when I pulled in, and checked me in and out. He even called me to update me on the repairs and the time my car would be ready! Dan made sure the invoice was printed, and my car was washed and waiting for me. Very convenient, timely, friendly, and service that was customer focused. I really appreciated the phone call updates! More

Great service Always a great experience. The staff is wonderful. Everyone is always so helpful and friendly. I bring my car here for everything and I recommend it t Always a great experience. The staff is wonderful. Everyone is always so helpful and friendly. I bring my car here for everything and I recommend it to anyone looking for a car! More

Great Service I always go to Moritz for my oil change the service is great as well as the employees and pricing. Will recommend to friends and family I always go to Moritz for my oil change the service is great as well as the employees and pricing. Will recommend to friends and family More

Good experience, 2nd time Buying a brand new car at Mortiz! Enjoyed the new Sales building. Sales person was real helpful. Already decided to buy a car, but wanted to have lunch before going forward. Already be Enjoyed the new Sales building. Sales person was real helpful. Already decided to buy a car, but wanted to have lunch before going forward. Already been over 2 hours there. But then I felt really pressured by sales person and manager to buy before I left. Wouldn’t give me my keys for my current car. Kept wanting me to take loaner. I just wanted to get some lunch for my daughter. I know that it takes a while to actually puchase. I almost didn’t buy car because of the sales pressure, and the way they held my car “hostage”!! Didn’t really get a wow factor from sales person or anyone else there. Last time I was congratulated by everyone on the sales staff and met the mechanics and talked about service schedule. None of that this time. More

Sales Department Great Sales Department went above and beyond. Service department I ran into a rude and condisending service agent. He didnt change his attitude until I aske Sales Department went above and beyond. Service department I ran into a rude and condisending service agent. He didnt change his attitude until I asked to speak to someone else! Sad that one bad apple can leave a bad taste and make me not want to purchase my next vehicle there! More

Great customer service even after purchase day! The service department and sales department have gone above and beyond to make sure I am a very satisfied customer! I appreciate the friendly, helpful The service department and sales department have gone above and beyond to make sure I am a very satisfied customer! I appreciate the friendly, helpful staff! More

Recall. Inspection oil change Great experience always helpful timely manner for recall. Great service experience. Great job on inspection and replaced tail light that I did not kno Great experience always helpful timely manner for recall. Great service experience. Great job on inspection and replaced tail light that I did not know was put. And checked everything else out thank you thank you so much More

Good work I have been going to Moritz for a while. The work is good and on time, but this last time they took some items out of my car and didn’t put them back. I have been going to Moritz for a while. The work is good and on time, but this last time they took some items out of my car and didn’t put them back. I left a message with my service manager, but got no response. More