Moritz Kia Fort Worth

My Experience with Moritz Kia on I-30 W Fwy, Fort Worth TX My Experience with Moritz Kia on I-30 W Fwy, Fort Worth Texas. On 06/20/2016 my Kia Sorento was transferred to Moritz Kia in Fort Worth Texas by [R My Experience with Moritz Kia on I-30 W Fwy, Fort Worth Texas. On 06/20/2016 my Kia Sorento was transferred to Moritz Kia in Fort Worth Texas by [REDACTED] for warrantied repairs. 06/22/2016 I reached the Service Manager Frank for an update 15:09 06/30/2016 at 13:56 Service Advisor Brandon 817-560-6056 called to inform me that all my parts were in and repairs would be complete 07/01/2016. On 07/01/2016 I called at 14:03 for an update and was asked to call back in an hour or so. I called back several times around 16:13 and left a voicemail for the General Manager. I was told by Ramsey their Used Sales Manager that he would look into the status and call me back. 16:27 once he located my vehicle and had been updated, I was called back from 817-560-6057. At the time the General Manager, Service Manager, and Sales Manager had all already gone for the extended holiday weekend. Ramsey informed me that the technician working on my vehicle had left early and would not return to complete the repairs until 07/05/2016. I explained my concern that the rental was only covered under the warranty until 07/02/2016 to which he replied that Moritz Kia would take care of the difference in rental days. I asked him to repeat himself and he reconfirmed that Moritz Kia would step up and take care of the rental for the extended period due to their technician not completing the job before leaving. 07/05/2016 I was called by Brandon at 08:36 to inform me that my vehicle was ready for pickup. That afternoon I arrived to recover the vehicle and I asked about the rental coverage and he stated that he would look into it. He was unable to give me complete answer about the situation but promised me that it would be taken care of once Enterprise sent them a copy of the bill. (Witnessed by the young blonde parts/cashier.) 07/05/2016 Enterprise sent a copy of the invoice to Moritz Kia, which they rejected claiming they never made any such commitments and are still denying the bill as of 07/08/2016. More

Brad Massey Just bought. A 2017 sport age from Bras he made it easy found what we wanted quickly and made shire my wife was happy with the choice we made witthno Just bought. A 2017 sport age from Bras he made it easy found what we wanted quickly and made shire my wife was happy with the choice we made witthno presser.Anyone looking to buy a Kia please asks for Brad he goes above the norm for a salesman. More

best sales consultant in town! Roscoe Korngut is a fantastic sales consultant and a miracle worker! He worked for days to help us find the perfect car for our family with a finance Roscoe Korngut is a fantastic sales consultant and a miracle worker! He worked for days to help us find the perfect car for our family with a finance plan we were comfortable with and could afford.He did not pressure us to make a sale but went above and beyond to make sure we were comfortable. We could have walked into any dealership and walked out with a car to drive but because of Roscoe we walked out with the exact car of our dreams feeling good about the deal we got. This is the 4th car my immediate family has bought from Roscoe and he always comes through! More

Ask for Doug Ashbrook We bought a new Kia Optima from Doug and we absolutely love it! He was patient and helpful and very knowledgeable! The finance department was fantasti We bought a new Kia Optima from Doug and we absolutely love it! He was patient and helpful and very knowledgeable! The finance department was fantastic too! Can't say enough good about our experience! More

Customer Service what a horrible place to get you car serviced. i am doubting they did the oil change/tire rotation. i will drive 90 miles to dallas next time instea what a horrible place to get you car serviced. i am doubting they did the oil change/tire rotation. i will drive 90 miles to dallas next time instead of the 20 miles to this place. More

Poor car servicing/check up before delivery I bought 2014 honda pre owned car. On day 1 itself car didnot start due to dead battery. Seems dealership has not done any battery check before deliv I bought 2014 honda pre owned car. On day 1 itself car didnot start due to dead battery. Seems dealership has not done any battery check before delivery. When i called sales dept they were of no help and just transfered me to service dept. Service dept told me either bring car here to get battery replaced or take to any other nearby honda delership and moritz will pay for charge. But they didnot provided any road side assistance. Having car stoped on day 1 and no help from dealership was so annoying. Will never recommend to others. More