Moritz Kia Fort Worth

Bad dealership I was lied to about the price of the vehicle. After several emails and confirmation of everything I drove an hour to get to this dealership and the sa I was lied to about the price of the vehicle. After several emails and confirmation of everything I drove an hour to get to this dealership and the salesman I had made an appt with wasn't even there. So I had to retell everything I wanted in a vehicle and trade in stuff all over again. After being promised a certain price for trade in, I was quoted thousands less and they didn't even care or want to talk to a manager to see what they could do on the trade in value. After writing this review I was contacted by the general manager and he sent me gift cards in the mail as a way to apologize. That to me shoes that management does care about their reputation. He also was willing to come up on my trade in but we had already bought another kia at another dealership More

Sales by deception I was attempting to purchase an Optima Hybrid at your dealership yesterday when your staff decided to play games. When we finally agreed on a price, I was attempting to purchase an Optima Hybrid at your dealership yesterday when your staff decided to play games. When we finally agreed on a price, I asked the salesman if it included all of the warranties and certifications as it was a pre-owned model. He said yes, I then agreed and signed the paper. While in the line at finance the salesman comes up and says, I had to let you know that to get to the price, the manager had to drop the certification as it cost $500 to get to the price, "is that ok". I obviously replies NO and told them that is no way to sell a car by trying to deceive me and that I was done at this point. And walked out the door. Your Pre-owned manager met me as I was driving off in the parking lot and tried to explain. I said I know all I need to as this point, that this is how your dealership operates by playing games and deception. Just thought you needed to know how your dealership is operated. After it was all said and done, I met with The General Sales manager the next day who took care of the issue and made the deal right and a little better. More

Great Experience! Moritz Kia Fort Worth is a GREAT dealership to work with. They were friendly and attentive from the minute we drove onto the lot! Roscoe knew his pr Moritz Kia Fort Worth is a GREAT dealership to work with. They were friendly and attentive from the minute we drove onto the lot! Roscoe knew his product and wanted to put me in the right car with the right deal. The dealership was extremely busy that day, but everyone was friendly and made sure we were taken care of even though I had my big dog with me. I LOVE my new Kia Optima and will definitely be back when we need another new car. More

Great Service Lonnie Lindsey figures out exactly what you want and need in a car without pushing you to spend more than you can afford. He knows his products and p Lonnie Lindsey figures out exactly what you want and need in a car without pushing you to spend more than you can afford. He knows his products and provides great customer service without pressure. More

Kia Soul I had a GREAT experience.Doug was absolutely FANTASTIC. He made me feel super comfortable and really did care about finding me a car. FANTASTIC I had a GREAT experience.Doug was absolutely FANTASTIC. He made me feel super comfortable and really did care about finding me a car. FANTASTIC More

Great Servicw After months of car shopping and a few bad experiences I finally went to Moritz. This dealer was so friendly and helpful. I walked out with keys the s After months of car shopping and a few bad experiences I finally went to Moritz. This dealer was so friendly and helpful. I walked out with keys the same day. They even gave my friend of free tank of gas for bringing me to the dealer. I would recommend this dealer to anyone. More

Great Experience at Moritz Kia Went out this past weekend, 5/3/14 to test drive Hyundai, Kia Optima, Ford Fusion and Mazda 6. Made my decision quickly to purchase the Kia Optima aft Went out this past weekend, 5/3/14 to test drive Hyundai, Kia Optima, Ford Fusion and Mazda 6. Made my decision quickly to purchase the Kia Optima after test driving them all as well as the overall dealership experience at Moritz Kia in Fort Worth. Everyone was very friendly at Moritz. Lonnie Lindsay, our salesperson(Certified Premium Specialist) was wonderful to work with. I never enjoy purchasing vehicles especially due to the strong sales pitch you always receive at dealerships. Lonnie Lindsay made purchasing stress free with his no pressure sales. He informed us of all the Optima's features and was able to answer all our questions and offer great insight. I love the Optima, has the look of a luxury car at an outstanding price; rides like one as well. I highly recommend purchasing your next car at Moritz Kia! More

Great Buying Experience Salesman Roscoe Korngut was knowledgeable, friendly, patient, and professional. We never felt pressured. Not only did we get a great deal on our car, Salesman Roscoe Korngut was knowledgeable, friendly, patient, and professional. We never felt pressured. Not only did we get a great deal on our car, we had the best car buying experience ever. I will recommend Roscoe to all friends and family looking to buy a car. More

Bought a KIA from Moritz KIA in Fort Worth My salesman, Doug Ashbrook was very professional but down to earth. He took plenty of time to familiarize me with all of the features of the new high My salesman, Doug Ashbrook was very professional but down to earth. He took plenty of time to familiarize me with all of the features of the new high tech car I purchased. He was patient and covered all the details. He will represent KIA well in selling their new upscale model! The overall experience was EXCELLENT! More

Roscoe Korngut this is our third car with in four years and we have been treated great each time. Roscoe was our salesman for car two and three. Roscoe has worked this is our third car with in four years and we have been treated great each time. Roscoe was our salesman for car two and three. Roscoe has worked hard each time to get us what we wanted for the monthly amount we were looking for. He is not pushy and always professional. More