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Moritz Kia Fort Worth
Fort Worth, TX
1,453 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,453 Reviews of Moritz Kia Fort Worth
February 11, 2022
They they provide excellent service have never been disappointed and there’s service guy Clint is excellent you couldn’t ask for a better gentleman to work with and he goes above and beyond to see that disappointed and there’s service guy Clint is excellent you couldn’t ask for a better gentleman to work with and he goes above and beyond to see that your needs are taken care of and you don’t find that at very many places More
by Diane Perry
Employees Worked With
Clint in service, One in sales, Roscoe Korngut
October 30, 2021
We recently went to Moritz Kia looking for a new Soul for our daughter. Juan helped us out and was an excellent guide through the whole experience. He was very courteous and helpful and genuinely tried to fi our daughter. Juan helped us out and was an excellent guide through the whole experience. He was very courteous and helpful and genuinely tried to find the right fit for us. He never pressured us to buy. We ended up buying 2 cats from Juan. And I’ll be coming back in 2022 to buy my new car from Juan. Thank you Juan, and thanks to the whole staff at Kia! More
by Brian B
Employees Worked With
Juan
September 29, 2021
Chase was fabulous, friendly and very knowledgeable. Buying a new car isn't my favorite task but Chase made it easy and was available anytime I had questions....even when he was off and they transferre Buying a new car isn't my favorite task but Chase made it easy and was available anytime I had questions....even when he was off and they transferred a call to him. This is what I call customer service and he is very passionate about his work. Moritz is lucky to have Chase on their team. Looking forward to the delivery of my new Telluride!!! Thanks Chase!!!!! More
by robin
Employees Worked With
Chase Miller
June 14, 2021
salesmen Tony deVarona was awesome! my hubby got a used Optima w very low mileage & beautiful body for a 2017. we traded in a 2011 luxury vehicle. i leased a gorgeous new 2022 sportage. it drives so smooth Optima w very low mileage & beautiful body for a 2017. we traded in a 2011 luxury vehicle. i leased a gorgeous new 2022 sportage. it drives so smooth & i love all the safety features. we saved on car insurance. smooth buying experience. Tony is respectful without sales pressure. He knows his vehicle information well. highly recommend Moritz & Tony!!! More
by bewalkhaley
Employees Worked With
Tony De Varona
February 27, 2021
Scott Walters was a very good sales person. I told him what I wanted and he went and bought the car around for me to see. I purchased the car on sight and he got it ready for me. I would recommend him t what I wanted and he went and bought the car around for me to see. I purchased the car on sight and he got it ready for me. I would recommend him to my friends. He knew everything about the car to explain it to me. More
by Billyp1935
Employees Worked With
Scott Walters
February 18, 2021
I got great service! Frank was very helpful and maintained great communication! I am very pleased with the customer service that I received and will be a returning customer. maintained great communication! I am very pleased with the customer service that I received and will be a returning customer. More
by cm1218
Employees Worked With
Frank in the service department
February 18, 2021
First of all my name is not spelled the way I was addressed. Second of all I went last Thursday to get my oil change. The storm hit Saturday and my reservoir for my windshield wiper was completely em addressed. Second of all I went last Thursday to get my oil change. The storm hit Saturday and my reservoir for my windshield wiper was completely empty!!!! Just when I needed it right? So you know what? They changed the oil, hopefully they rotated my tires.. and sent me on my way. Are you kidding me!!!!!! You didn't check the fluids just because there's only 10,000 miles on the car doesn't mean you don't check ALL the fluids... so in the middle of the horrible storm in Texas through the horrible cold I had to run down to three places to find some windshield wiper fluid and refill my reservoir. Really? And all this was after the fact that I had to deal with the rude and lazy receptionist that answers the phone there to make appointments or I just get lucky and get her. It's like I told the management team it's like you feel like you woke her up and disturbed her as she reaches across the bed to answer the phone and does not care in my opinion if you get helped or not. When I asked to talk to the manager Frank I was told he was in meetings was put on hold for a while. I ended up getting with the help of a gentleman named Harry for a walk in. I saw Frank through the glass wall, he was in meetings and was interrupted several times by either service advisors or mechanics no problem getting to him but it wasn't important enough to break in on right now customer service issues. More
by jimmiesue2007
Employees Worked With
Harry Draper
January 29, 2021
During our last oil change visit, the guy mentioned we needed a new battery and tires, but instead of reviewing everything in detail like usual, he walked away leaving us without any more info. Last summe needed a new battery and tires, but instead of reviewing everything in detail like usual, he walked away leaving us without any more info. Last summer, our AC compressor died and was causing electrical problems, but he didn’t say if that was why our battery was already needing to be replaced. It was not the usual service experience we’ve come to expect from Moritz. More
by Ansimmon
Employees Worked With
Scott Walters
January 19, 2021
The oil change and tire rotation was superb. I am never disappointed with Moritz. They are always the best and very nice. I recommend for sure. disappointed with Moritz. They are always the best and very nice. I recommend for sure. More
by jrcclark
Employees Worked With
Can't remember.
