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Moritz Kia Fort Worth

Fort Worth, TX

4.9
1,466 Reviews

8501 West Freeway

Fort Worth, TX

76116

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1,466 Reviews of Moritz Kia Fort Worth

February 18, 2021

I got great service! Frank was very helpful and maintained great communication! I am very pleased with the customer service that I received and will be a returning customer. More

by cm1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank in the service department
Feb 23, 2021 -

Moritz Kia Fort Worth responded

We are pleased to hear that you had an excellent experience with Frank and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Moritz Kia Fort Worth Team

January 29, 2021

During our last oil change visit, the guy mentioned we needed a new battery and tires, but instead of reviewing everything in detail like usual, he walked away leaving us without any more info. Last summe More

by Ansimmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Walters
January 19, 2021

The oil change and tire rotation was superb. I am never disappointed with Moritz. They are always the best and very nice. I recommend for sure. More

by jrcclark
Recommend Dealer
Yes
Employees Worked With
Can't remember.
Jan 22, 2021 -

Moritz Kia Fort Worth responded

Thank you for the feedback! We are happy to hear about your positive experience at Moritz Kia Fort Worth, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Moritz Kia Fort Worth Team

January 19, 2021

Always a Great customer experience visiting Moritz Kia Fort Worth. Sales Person, Danny Crespo went above and beyond the call of duty to assure I got the new car I wanted at an Affordable Price within my b More

by WillMader
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Crespo
Jan 22, 2021 -

Moritz Kia Fort Worth responded

Hello Will and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Danny was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Moritz Kia Fort Worth Team

January 08, 2021

Great customer service and support while my new purchase was having issues. First time series was a challenge with manufacture and Service center was excellent to correct the issue. More

by drdreyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian , Scott Walters
Jan 13, 2021 -

Moritz Kia Fort Worth responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Moritz Kia Fort Worth team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, The Moritz Kia Fort Worth Team

Jan 14, 2021 -

drdreyes responded

Christian and his team went beyond to assure I was cared for without additional issues. Will continue to recommend this facility.

January 02, 2021

Moritz Kia Fort Worth, including assistance from Marla, Scott and George, provided an exceptional experience and service for me as a customer. The 2021 Kia Telluride SX delivered by Scott to me in San Anto More

by Ckaypryor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marla Pyka and George Vasquez, Scott Walters
Jan 06, 2021 -

Moritz Kia Fort Worth responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Moritz Kia Fort Worth Team

December 29, 2020

The sales staff were very knowledgeable and helpful in educating us on the vehicle when we were just looking and shopping around. Once we decided the Telluride was what we wanted, we worked with Lizeth. S More

by fmatheney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizeth Cortes
Jan 04, 2021 -

Moritz Kia Fort Worth responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Moritz Kia Fort Worth Team

Jan 04, 2021 -

Moritz Kia Fort Worth responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome vehicle! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Moritz Kia Fort Worth! Sincerely, The Moritz Kia Fort Worth Team

December 26, 2020

Completed service as expected. I wished they would return the settings back like I had them. Being a new vehicle, it isn’t always quick for me to return. More

by Hobbstracey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember the name of the person.
Dec 30, 2020 -

Moritz Kia Fort Worth responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Moritz Kia Fort Worth Team

December 23, 2020

If I could give 0 stars I would! Mike is horrible & extremely rude! He talked to me like I was a complete idiot, even after I told him I did not feel safe driving my car, and Kia is aware of the issue More

by Alyson Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael in service
December 22, 2020

Excellent customer service, quick, polite courteous and helpful, waiting area was clean and inviting, since I waited for my vehicle, this was important, I will recommend to my associates. More

by crodsykes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dinh, in service department
Dec 28, 2020 -

Moritz Kia Fort Worth responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Moritz Kia Fort Worth Team

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