Moritz Kia Hurst

GREAT CUSTOMER SERVICE I WOULD LIKE TO THANK ALAN, KEVIN AND MR FORD, FOR MAKING ME FEEL WELCOME WHEN I CAME IN TO THE DEARLERSHIP. ALL THREE MEN ANSWERED ALL MY QUESTIONS T I WOULD LIKE TO THANK ALAN, KEVIN AND MR FORD, FOR MAKING ME FEEL WELCOME WHEN I CAME IN TO THE DEARLERSHIP. ALL THREE MEN ANSWERED ALL MY QUESTIONS THAT I ASKED AND THEY WERE VERY POLITE. AGAIN I CANT SAY THANK YOU ENOUGH TO THESE GENTLEMAN; I WILL BE BACK TO BUY MY NEXT CAR OR SUV FROM ALAN GONZALEZ......THANKS FOR MAKING ME HAPPY WITH MY NEW 2015 KIA OPTIMA More

They listened to us! My wife and I went to the store not expecting to find the car that we would drive off in. We sat down with Alan and my wife told him what we wanted in My wife and I went to the store not expecting to find the car that we would drive off in. We sat down with Alan and my wife told him what we wanted in our next purchase. When he left, I mentioned to my wife that he would probably pull up a couple of cars that don't match what she said she expected to get, because that's what so many dealers do. Much to our surprise, the 2 cars he pulled up for us matched exactly what she asked for! We sat down and hashed out a deal and within a couple of hours, we drove off the lot with the car that we wanted! Friendliness of staff and management was amazing. They were actually there to help us and not their pocketbooks. More

Best car buying experience yet Two days after being rudely treated by Patterson Kia, Arlington, we bought a 2015 Kia Sorento at Moritz Kia Hurst, TX. We were treated very well, plu Two days after being rudely treated by Patterson Kia, Arlington, we bought a 2015 Kia Sorento at Moritz Kia Hurst, TX. We were treated very well, plus we bought the Kia with the colors, options, and price that WE wanted. Many thanks to all who helped us. More

Alan Gonzales is the only salesman I will buy from. I recently purchased a 2014 Ford F-150 From Alan. He is always outstanding to work with. This is the third vehicle I have bought from Alan. I know tha I recently purchased a 2014 Ford F-150 From Alan. He is always outstanding to work with. This is the third vehicle I have bought from Alan. I know that when I'm dealing with him, he will be honest and try his best to find me a good deal. He goes above and beyond to make the car buying experience as painless as possible. If you have ever had the run around by a dealer or dealership, I would HIGHLY recommend his services. More

Alan Gonzales outstanding Sales Consultant Alan Gonzales was my sales consultant who help me with buying my 2015 Kia Sportage on 2-5-2015. He is a very kind knowledgeable person. He knows his Alan Gonzales was my sales consultant who help me with buying my 2015 Kia Sportage on 2-5-2015. He is a very kind knowledgeable person. He knows his job very well and his negotiation skills are outstanding. He is very friendly and he showed us how to learn everything about the car especially the radio and how it works. He will get far with this dealership and I hope his boss will see how well Allan treats his clients and how outstanding Allan does his job. I will recommend him to anyone who wants to go buy a car at Kia Moritz. More

Almost perfect I just purchased a used car from Moritz Kia, one which fit my budget. My brother, who is more aggressive than I, did much of the initial leg work so I just purchased a used car from Moritz Kia, one which fit my budget. My brother, who is more aggressive than I, did much of the initial leg work so it still helps to have someone strong; I am more timid in this sort of matter. It took a week to prepare my car, which is fine. The updating/cleaning, etc. of my car was very good, but still an A- because there was trash in the glove department, some specks of others colors of paints on different parts of the body, but these are minor points, not enough for me to drive back to the dealership. Still, I must say that I was very pleased with the friendliness, thoroughness, patience, and professionalism. I particularly single out Deme Chambers. I worked with him. He was great, and so many thanks you cards in the corner of his office also showed that others had had the same experience. He also arranged a loaner car for me until my car was in ready-condition and then had everything ready when my car, the 2012, had been prepared. I would gladly work with him again.. Moritz Kia also has a special and excellent lifetime power-train warranty although it would be much better if all the Kia dealerships had a master data base so that any Kia Dealership could see the terms of the warranty of any car from any such dealership without an additional phone call having to be made. Two final points: 1) If you find a car at Moritz Kia in your price range, try to work with Deme Chambers; he is excellent. 2) Because of the clean-up as I have looked more closely and the database issue, I can not give the whole experience an A+, but it is very close with something like a 98%. More

very happy At Moritz Kia of Hurst is where I've had the best experience in car buying, because I have been to other dealers and could never get approved but De At Moritz Kia of Hurst is where I've had the best experience in car buying, because I have been to other dealers and could never get approved but Demetrius Chambers did everything in his hands to get me in a car and with the car payments I expected. I really appreciate what Demetrius and all the staff did for me Gustavo Rodriguez that I will highly recommend this dealer for a great car buying experience.. More

Ask for Dustin Cox! FANTASTIC EXPERIENCE!! My wife and I recently traded in our cars so that she could get the new 2015 Kia Optima, and this experience was just as incredible as the first three My wife and I recently traded in our cars so that she could get the new 2015 Kia Optima, and this experience was just as incredible as the first three times we have been to Moritz Kia in Hurst! We knew exactly who to go see, Dustin Cox! I have recommended him to three of our friends who have also purchased a car from him. He is extremely patient and tailors the experience for all of his customers. He would let me test drive cars as much as I wanted until I found "the one." He worked out an amazing deal for us both, one that we couldn't resist! Dustin is extremely down to earth and understands how stressful it can be buying a car. He makes the experience enjoyable and entirely stress free. I went to the dealer three days in a row. Each day, Dustin was there with a new car to show me based on my wants and needs. He was knowledgeable of EVERY car I drove which helped me narrow down my selection. In the end, we traded in our cars for a Kia Sportage and a Kia Optima and we are beyond thrilled! I would recommend Dustin Cox to anyone! He is never pushy, nor does he force a sale. That is all I could ask for when making such a large purchase. Dustin has made us feel like family over the years and for that, we are truly grateful. Look no further, and give Dustin a chance! I promise he won't let you down! Thanks Dustin and Mortiz Kia in Hurst, you guys are the best and we couldn't be happier! More

Purchased a New Car We walked in around 12:30PM and by 3:00PM we were driving away in my wifes new car. Everyone that we met were friendly and nice and treated us with We walked in around 12:30PM and by 3:00PM we were driving away in my wifes new car. Everyone that we met were friendly and nice and treated us with respect. I highly recommend you visit this dealership if you are looking for a new KIA Cliff & Elaine More

Mike Norton in Parts Department i came into the dealership thinking my vehicle was missing a relay. Mike went out of his way and verified that my vehicle did not require that particu i came into the dealership thinking my vehicle was missing a relay. Mike went out of his way and verified that my vehicle did not require that particular part but only had a blown fuse which was causing my problem. I am in disbelief on what such excellent treatment that we received - I hear the horror stories of getting screwed over by the dealership. Mike Norton dispelled those feelings and made me want to do business with Moritz Kia again. Thank you Jerry Underwood underwoodj@gmail.com More