Morrie's 394 Hyundai

Great service The gentleman that helped me explained a lot to me about my car and how it works, in terms that I understood. He took the time and I felt he was not j The gentleman that helped me explained a lot to me about my car and how it works, in terms that I understood. He took the time and I felt he was not just out to get my money. More

Oil change The work was accomplished as expected from the dealership. It is not a high-end dealership but for being an average cost center it's accomplished in a The work was accomplished as expected from the dealership. It is not a high-end dealership but for being an average cost center it's accomplished in a timely manner with the necessary parts and service performed efficiently. More

Awesome & Super Speedy Appointment available immediately, excellent communication via text and email, a super cool video of the inspection and repair findings, and all aroun Appointment available immediately, excellent communication via text and email, a super cool video of the inspection and repair findings, and all around excellent customer service. More

Best experience! Best car buying experience I’ve had. Ask for Drake Thomas & you’ll never leave unsatisfied. He made the process as smooth and quick as possible. Best car buying experience I’ve had. Ask for Drake Thomas & you’ll never leave unsatisfied. He made the process as smooth and quick as possible. More

Great! Easy peasy- online scheduling, service recommendations that make sense, and comfortable waiting area. A variety of lounge entertainment (magazines, tv Easy peasy- online scheduling, service recommendations that make sense, and comfortable waiting area. A variety of lounge entertainment (magazines, tv) or free WiFi to get work done - bonus. More

Disappointing I will preface by saying I have previously had several positive experiences at Morrie’s. However, my most recent one has left me not wanting to return I will preface by saying I have previously had several positive experiences at Morrie’s. However, my most recent one has left me not wanting to return. I set up an appointment online for an oil change for 5 pm and added that I needed help installing my rear license plate as the screws were rusted and the heads had come off when I had tried to remove on my own. I received a call the next day from Althea asking if I could move my appointment up to 4:30 to allow the mechanic enough time to both change oil and install the plate. No problem, I had to switch my work schedule around, but I understood it would take additional time to do both tasks. HOWEVER, when I showed up A. The mechanic did not seem to have any idea about the license plate request but said he could do it. B. About 15 minutes into the appointment he finds me and says “I don’t have time to put your license plate on” I tried to explain that I was told that that’s why my appointment was moved up. He says “well the appointment people are a different department” (which...ok? Do y’all not communicate or...) he later says that as my license plate installation would be so complicated that I would have needed to come in at 3 pm in order to both get my oil changed and install my license plate. Basically saying those two tasks would take 3 hours (??!!!) Sidebar - I took my car into the Midas in Hopkins a few days later where a lovely man named Jason installed my plate in 20 minutes and didn’t even charge me for it. A gem! So apparently, the team at Morrie’s needs multiple hours to do something that can be done in a few minutes? And I’m assuming I would have been charged for a couple hours of labor? That is VERY concerning. I’m not sure if this is a training issue that needs to occur with your mechanics or if they just thought they saw a sucker coming through :). At any rate my most recent experience has shied me away from wanting to do further business with Morrie’s. As I am a customer who only came in for a oil change here and there, I doubt my leaving will be a huge impact. However, i would be remiss if I didn’t share my reasons for leaving More

Great service Always the best service possible. Phil always takes care of all his customers. I would recommend morries to anyone who needs work done on their vehicl Always the best service possible. Phil always takes care of all his customers. I would recommend morries to anyone who needs work done on their vehicle. More

Oil change Great job that was done within the time frame that was predicted. Washed car. Changed oil because Morries Ford could not. Nice waiting room with hot c Great job that was done within the time frame that was predicted. Washed car. Changed oil because Morries Ford could not. Nice waiting room with hot chocolate. More

Easy, No-Hassle Experience Went in to step up our lease to a new model to take advantage of all of the great safety features that have come about in the past few years. Process Went in to step up our lease to a new model to take advantage of all of the great safety features that have come about in the past few years. Process was easy and staff was friendly. This is our second vehicle from Morries Hyundai, will continue to come back. More

Love Morries We had another great experience with the service department. We are always treated well, and told when and what they are doing. This last trip they fo We had another great experience with the service department. We are always treated well, and told when and what they are doing. This last trip they found a recall, and worked st the same time as our oil change. More