Morrie's 394 Hyundai

Great staff very friendly The staff was very helpful with looking into everything I needed to make my experience trading in my old car and picking out a new one. Very experienc The staff was very helpful with looking into everything I needed to make my experience trading in my old car and picking out a new one. Very experienced staff More

Service I have owned my vehicle for several years and have always had a pleasant experience no matter what service is being performed. Thank you for always b I have owned my vehicle for several years and have always had a pleasant experience no matter what service is being performed. Thank you for always being consistent More

Road trip ready visit Thanks for the free road trip ready inspection. I have a trip to Madison coming up August 7-10 and I wanted to be assured that my car could make the t Thanks for the free road trip ready inspection. I have a trip to Madison coming up August 7-10 and I wanted to be assured that my car could make the trip safely. I usually just do in town driving and since I don’t know the Used car history of the 2007 VW Jetta that I bought from your dealership I thought it would help me to feel more confident to take a longer road trip. Although it came up with five things that needed my urgent attention, I am now able to decide what I can afford to get taken care of before my trip. More

Disappointed in service We felt patronized when told by service consultant that Hyundai corporate requires that we must complete 4 1000 mike tests to confirm oil consumption We felt patronized when told by service consultant that Hyundai corporate requires that we must complete 4 1000 mike tests to confirm oil consumption for car when we know extreme consumption of oil (did consumption test with Poquet Auto that showed 1 qt of oil used in just 297 miles). Called Hyundai who confirmed that it is dealers discretion to determine how much work to do to provide claim to Hyundai for warranty consideration (case #11483384). Individual at Morries seemed unwilling to listen or felt no need to escalate to see if we could (1) use clearly documented first oil consumption test from reputable dealer and (2) leverage fewer than 4 1,000 mile tests conducted by Morries Hyundai before they would consider submitting anything to Hyundai for consideration under the 10yr/120k engine short block extended warranty for our 2011 YF Sonata 2.4l GDI Automatic vehicle. When told this is our 18 yr old daughters vehicle who was planning to take to college and that trying to do the consumption tests would take 2-3 months I was told that was Hyundai’s policy. I was also told I should have just brought it to them first even though I purchased it from Poquet along with an AUL policy from them so that was my logical first step. Poquet actually suggested after filling the loss of 1qt of oil over 297 miles and identifying a valve compression issue in one cylinder and volantarily drove the vehicle for us to Morries Hyundai to have it looked at because they thought Morries could help expedite a warranty claim to Hyundai for us before going through the process with the separate AUL service contract we have. Separately I was told by Hyundai corporate that they don’t tell the dealers what to do but maybe I could get Morries to consider shortening the required 4 1000 mile tests to 2 given the obvious significant oil consumption. Running a full 1,000 miles would clearly use 3-4 qts of oil and that is extremely poor advice and after the first time would make it blatantly apparent that there is a problem. I just want to feel I’m being told the truth (dealer or Hyundai) and that we all can use our common sense and experience to help expedite clear issues. Otherwise as a customer I can only conclude that I am considered a consumer who is ignorant or a dealer or car manufacturer that wants to avoid claims expense or helping a customer solve an obvious issue in a reasonable timeframe. More

Great Everyone was so friendly and helpful. They were knowledgeable about the vehicles and financing options. Everyone explained the process very well and w Everyone was so friendly and helpful. They were knowledgeable about the vehicles and financing options. Everyone explained the process very well and we were plesently surprised it didn't take too long. More

Friendly and efficient My experience with Morrie’s 394 Hyundai was much easier than anticipated. Everyone who helped me find my car was friendly, and the service was efficie My experience with Morrie’s 394 Hyundai was much easier than anticipated. Everyone who helped me find my car was friendly, and the service was efficient. More

The whole process was pretty fantastic. I tend to be a very indecisive person when it comes to purchasing a many year long commitment. I went to another dealership. Financed a 2016 Hyundai I tend to be a very indecisive person when it comes to purchasing a many year long commitment. I went to another dealership. Financed a 2016 Hyundai Elanta low miles no frills car. Slightly a little more than what I was comfortable with. After a day I decided to return it. Called them and they already sent my trade in Sonata 08 in..(Less than 24 hours seems a little quick from the customers stand point, but understandable from a business stand point.) So I scour the web, and see A 2013 Hyundai Sonata with about 89K. All the bells and whistles you could imagine. I took it for the weekend, and returned it to Morries on Monday. I found a 2014 Nisaan Sentra on the website and it was exactly what I needed. A well put together commuter car. Great on gas mileage, and very comfortable. The staff service was amazing, polite, and garnered toward the customers satisfaction. I worked with Andre, Ryan, and Jim. All very helpful, personable, and garnered towards the customers. Highly recommend. More

Great Service Great service as expected. Always treated well at Morrie's. Flexible scheduling. Fast service. Comprehensive explanations of issues. We've been Morrie Great service as expected. Always treated well at Morrie's. Flexible scheduling. Fast service. Comprehensive explanations of issues. We've been Morrie's customers since 2005. More

The only place I will go for service I’ve had numerous bad experiences with car service centers, and this is the only one where it’s been great! Won’t go anywhere else! I’ve had numerous bad experiences with car service centers, and this is the only one where it’s been great! Won’t go anywhere else! More

Leasing a vehicle I was definitely impressed when I went in to Hyundai. Alfonso opened the door for my mom and I and was asking detailed questions about what I was look I was definitely impressed when I went in to Hyundai. Alfonso opened the door for my mom and I and was asking detailed questions about what I was looking for in a car. He was super nice throughout the entire process and was very knowledgeable about the cars! He took me on a lengthy test drive which I appreciated because normally it’s two turns and you’re back at the dealership, this way I was actually able to go for a real drive. More