Morrie's 394 Hyundai

Lost Hub Cap At any car dealership the sales person may sell you your first car, but it's the Service Department that sells the second. So, 20 months ago, when I At any car dealership the sales person may sell you your first car, but it's the Service Department that sells the second. So, 20 months ago, when I bought my Sonata from Morrie's 394 Hyundai, I didn't write a letter telling about how great the service was. If it hadn't been great, I would have walked out without the car. But, two weeks ago, I got my first real opportunity to test out the service department in a meaningful way. I had purchased my car in a hurry because my old one died. The new one, came with hub caps, which I wasn't thrilled about, but at least they were nice ones, so I took it. Well, I brought my car in a few weeks ago for the 70,000 mile tune up and to get the tires rotated. When I got home, I discovered that one of the hub caps was missing. I called the service department, and they ordered a new one to replace it. I prepared myself emotionally to get the typical corporate line. "I'm sorry but..." When I got to the store, they had ordered a stock hub cap. They looked at the three still on my car and concluded that they were after market ones purchased somewhere else. Jake Bristlin, the service advisor took a photo of them and began searching on the internet for a replacement. He also went to numerous stores looking for that hub cap. He texted me many photos of anything that fit what I had told him I liked. He assured me he would keep looking until he found a set that I liked. A few days later he found a set and purchased them. He assured me that if I didn't like them once they were on the car, he would go out again. He repeated this as he put them on my car. The service was great, but for me the real test comes when a company "owns" a problem and doesn't push it onto the customer. They passed that test!!! I also have to add that I have worked with Dave Minikus in the Sales Department many times. He is not the one that I purchased the car from...that person left shortly after I got the vehicle. He has continually approached me every time I enter the showroom... Never trying to sell me, but always helping me with my latest need, such as making my new cell phone work with my car. Bottom line... The service after the sale has been excellent, and that is a rare find. Rick S More

best new car experience The new car salesman, Brad Herman was experienced and new all the features of my santa fe. I would say it was the quickest and easiest car purchase I The new car salesman, Brad Herman was experienced and new all the features of my santa fe. I would say it was the quickest and easiest car purchase I have made in my life. More

Excellent Customer Service and Vehicle selection Steve Cherches provided us with excellent customer service and a great vehicle. He was very responsive to our needs and questions, and was very enjoy Steve Cherches provided us with excellent customer service and a great vehicle. He was very responsive to our needs and questions, and was very enjoyable to work with. We will look for Steve to help us with our next vehicle purchase. More

Great Buying experience The staff and management at Morrie's 394 Hyundai exceeded our expectations. They were friendly and helpful and worked very hard to get our new car pre The staff and management at Morrie's 394 Hyundai exceeded our expectations. They were friendly and helpful and worked very hard to get our new car prepped quickly. I highly recommend this dealership. The service representative was very helpful in scheduling our first visit and we can't say enough about the sales manager who also helped us with a minor oversight related to the delivery of the car. More

Sam Milstein I was immediately greeted when I came in. Sam was my sales person. He did an excellent job in helping me find/look at the type of used cars I was inte I was immediately greeted when I came in. Sam was my sales person. He did an excellent job in helping me find/look at the type of used cars I was interested in. I had many questions about financing/extended warranties etc and he willingly found the answers to my questions. More

Great service I have dealt with dealerships for years with my job and I have never been in a dealership like Morries Hyundai. The service was amazing. I bought a br I have dealt with dealerships for years with my job and I have never been in a dealership like Morries Hyundai. The service was amazing. I bought a brand new car and Josh Sternau was my sales consultant. Josh was extremely friendly and super knowledgeable on the cars. He took time out of his work day after I bought the car to show me how everything works and as we were sitting there going through everything the car had a warning light saying I needed to check the tire pressure. Josh took it into the service area and took care of the problem himself In his nice suit. I have never seen that before, most salesmen go get a service tech to take care of it. I would recommend and buy another vehicle from him in a heartbeat. Awesome service morries, thank you for everything. More

Best Experience Possible! First time buying a car directly from a dealership Brent Johnson at Morrie's Hyundai was just outstanding. Stayed totally on top of all of the details First time buying a car directly from a dealership Brent Johnson at Morrie's Hyundai was just outstanding. Stayed totally on top of all of the details, responded quickly and courteously to all of my questions and concerns, and got me the car of my choice in a timely manner. Love this place and definitely check Brent out if you are looking for a new or used car! Kat Sanborn More

MATT FROST FOREVER! Seriously give your man Matt Frost an intense raise! He's the best guy for the job he's in! He knows so much! He was helpful, reliable and he followed Seriously give your man Matt Frost an intense raise! He's the best guy for the job he's in! He knows so much! He was helpful, reliable and he followed up with phone calls and even a thank you card for letting us know how much he appreciated our business! Promote him please! More

Great service despite modest purchase Needed a used car for school and loved the zero-pressure atmosphere at Morrie's Hyundai. Matt Frost was extremely helpful in getting me a reliable ve Needed a used car for school and loved the zero-pressure atmosphere at Morrie's Hyundai. Matt Frost was extremely helpful in getting me a reliable vehicle within my lean budget. My Buick runs clean and is everything I was looking for in a car. More

First Car shopping Experience Morrie's 394 Hyundai was a great first experience I had in car shopping. I was searching for my first car and I found the perfect one in 1 day. Matt F Morrie's 394 Hyundai was a great first experience I had in car shopping. I was searching for my first car and I found the perfect one in 1 day. Matt Frost was the salesman that helped me and he was a very good salesman. He was very helpful and wanted to find the right car for me. I told him the price range and the type of car I was looking for. He did his best to find the best car that suited those needs. Matt Frost was excellent and very helpful and I recommend this dealership to anyone who is searching for a vehicle. More