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Morrie's 394 Hyundai
St Louis Park, MN
4,965 Reviews
At Morrie’s 394 Hyundai, we believe that buying a car should be exciting, hassle-free, and tailored to you. That’s why we’re committed to providing a dealership experience unlike any other in the Minneapolis suburbs. Whether you’re in search of a brand-new Hyundai, a high-quality used vehicle, or a closely inspected certified pre-owned Hyundai, our dedicated team is here to make every step of your journey effortless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,965 reviews
August 13, 2010
Experience with Melissa was very good, as it was with Steve (Used Car Mgr). Disappointed, though, with the adventures we had with the vehicle immediately after we bought it. It was an "as is" vehicle Steve (Used Car Mgr). Disappointed, though, with the adventures we had with the vehicle immediately after we bought it. It was an "as is" vehicle, which I truly understood what it means to be "as is". But I was also given the impression from conversations at your facility that the dealership hangs onto vehicles that they think are better than others that may arrive via trade-in, and to offer them instead of just going to auction. We even had this vehicle checked by our mechanic before we bought it, but when they actually worked on the vehicle the next day, an estimated $750 worth of repairs turned into $1700 in repairs due to numerous 'hidden' problems. The owner of the shop told me a couple of things that he said he's NEVER seen working on a car, and he's been doing it since 1967. A couple of examples include: [1] The 'check engine' light came on less than an hour after we signed off on the vehicle, only driving it about 15 miles; was a service code reset so that it'd take longer than a test drive to reappear? [2] When going into the steering wheel to fix a clock spring for the airbag system, it turned out that previous work on the column had completely stripped the shaft and the nut that holds the steering wheel could not be tightened, forcing us to have the STEERING COLUMN replaced. As I said, I DO understand "as is", but it would be worth the dealership's effort to do more than a basic visual check before you offer a vehicle. It's true it gives an option to get a very low-priced vehicle, but it'd be worth putting a little more analysis into a vehicle before you offer it. Bottom line is that while this was a wholesale/"as is" vehicle, finding as many repair surprises as we did left some questions that may last for a period of time. So, the "people interaction" we had was excellent, but this product was so unexpectedly challenging that it left some difficult feelings. --------------------------------------------- After some conversation with the dealership following the sale, my opinion of Morries has increased quite a bit. While we had troubles with this particular vehicle, I would still consider working with this dealership in the future. --------------------------------------------- FURTHER interaction with the dealership changed my feelings greatly. We were contacted by the General Manager and offered some resolution options, which was also followed up by some service bonuses. This IS what a dealership should be like. More
by kschwedler1
Employees Worked With
2
August 13, 2010
Melissa was very helpful and not pushy which is exactly what we were looking for. I felt the people we worked with were honest and accommodating. Buy Happy program is also a nice touch. Love the free ca what we were looking for. I felt the people we worked with were honest and accommodating. Buy Happy program is also a nice touch. Love the free car washes and oil changes. So far we are very happy with our purchase and we would use Morrie's Hyundai again in the future. More
by EricaSutton
Employees Worked With
Melissa Garvey
August 05, 2010
I purchased a new 2001 Hyundai Santa Fe over 9 years ago. It was a great value, and practical vehicle for my young family. Ready to trade it in, I stepped inside Morrie's Hyundai 394. The place was clean, in It was a great value, and practical vehicle for my young family. Ready to trade it in, I stepped inside Morrie's Hyundai 394. The place was clean, inviting and everyone greeted me with friendly smiles and helpful advice. Pat Arboe "is" my salesman and new car buying coach before and after the deal. Steve Lange helped me with a fair trade-in price for my used vehicle, and was a pleasure to work with. I didn't feel hassled or pressured at anytime. Pat was patient, knowledgeable and interested in making sure I was comfortable with my buying decision throughout my 4 days of decision making. :) Pat drove 100 miles roundtrip to another dealer to pick-up the car I wanted. I pulled off the lot a proud and happy owner of a 2011 Sonata GLS; she's a real beauty and fun to drive. One of my favorite things about Hyundai, besides the great cars, is the no hassle pricing and incentives they offer with the "Buy Happy Promise". Overall, a great customer service experience from beginning to end. After the sale, I still feel like a customer for life. They greet me with a smile, a handshake and know me by first name during my already 10 visits for free car washes and a first oil change. Pat (my favorite sales person) hand washes and dries my car while I wait in the comfortable lobby sipping a complimentary beverage and snack - WOW! The Service Department was accommodating and friendly as well. Great work everybody from front to back of the shop! I'm a customer for life if you keep this up. Best wishes, Jim More
by Sonata2011
Employees Worked With
Pat Arboe, Steve Lange, Dean Dreckman
August 04, 2010
I went into this dealership with plenty of questions on buying a used car. Melissa was able to answer them all for me and help me find a car that was suitable for me. She was very professional, knowledgeab buying a used car. Melissa was able to answer them all for me and help me find a car that was suitable for me. She was very professional, knowledgeable and easy to work with. I would recommend anyone looking to buy a new or used vehicle to Melissa as she will take good care of you. More
by jordanmuehlberg
Employees Worked With
Melissa Garvey
July 27, 2010
This is just another chance to recommend ANYONE looking for sales or service....GO TO 394 HYUNDAI!!!!! They are the example I would judge others when it comes to serving customers! ALWAYS FRIENDLY, WEL for sales or service....GO TO 394 HYUNDAI!!!!! They are the example I would judge others when it comes to serving customers! ALWAYS FRIENDLY, WELL INFORMED, FAIR, FUN AND CONSISTENT! I will be with them as long as I drive!!!!! greg rye, wayzata, MN More
by GREG RYE
Employees Worked With
Eric, Nick and Jesse
July 27, 2010
Morrie's reputation has matched it's service AND PERFORMANCE. I knew what I could afford and what style I needed. My sales woman was terrific. I have been in sales for 20 years and dislike most sale PERFORMANCE. I knew what I could afford and what style I needed. My sales woman was terrific. I have been in sales for 20 years and dislike most sale people as I find them shallow and insincere. This was not my experience with Morries. This is the 3rd car I have bought from Morries.Love my car More
by marlenedendinger
Employees Worked With
Melissa Garvey
July 25, 2010
I was very happy with my trip to Morries. Melissa was waiting for me, showed me the car gave me the keys and said take it for a ride. The sales manager was great to work with,we came to a deal and that w waiting for me, showed me the car gave me the keys and said take it for a ride. The sales manager was great to work with,we came to a deal and that was it. We got my plate transfered over did the paperwork, and I was out of there. I am very happy with the car I bought! More
by craigo
Employees Worked With
Melissa Garvey
July 22, 2010
My salesman, Jeff Groebner, followed up on everything. We exchanged probably a half dozen calls and he answered them all promptly and professionally. It was a real pleasure to do business with him and Morrie exchanged probably a half dozen calls and he answered them all promptly and professionally. It was a real pleasure to do business with him and Morrie's dealership. When I first looked looked at Morrie's for my new Sonata, they were not high on my list amongst dealers I was visiting. Thanks to Jeff's follow through, they went to first. Thank you, Jeff. More
by rogerperson
Employees Worked With
Jeff Groebner
July 14, 2010
We had a great experience with this dealership. We did not feel pressured at all, and were very happy with the customer service. Excellent service from David as well, completely patient with us when we ch not feel pressured at all, and were very happy with the customer service. Excellent service from David as well, completely patient with us when we changed our minds several times. It was a very pleasant process, we were given all the information we asked for right up front, and felt that we were dealt with honestly. More
by Chalece
Employees Worked With
David Minikus, David Minikus
