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Morrie's 394 Hyundai - Service Center

St Louis Park, MN

4.3
2,391 Reviews

2,391 Reviews of Morrie's 394 Hyundai - Service Center

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June 14, 2025

Great service, efficient and very capable. They always treat me well and the work is done quickly and right every time. More

by RobG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 14, 2025 -

Morrie's 394 Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 14, 2025

Sales experience was fantastic. Service experience- unfortunately had multiple- was very frustrating. Part of the problem was with Hyundai corporate but service department also miss More

by KW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenna Clancy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Tyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chadd Moreno
Jun 16, 2025 -

Morrie's 394 Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 13, 2025

In on time and out in under an hour! Great service as always!! Everyone there is friendly and knowledgeable. More

by popso75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cezanne Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Morrie's 394 Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Morrie's 394 Hyundai!

June 12, 2025

The service center is polite and the intake process went well. However, they were 45 minutes late from their estimate. I did not receive a comprehensive list of the status of the vehicle as I usually get. More

by earicci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall
Jun 12, 2025 -

Morrie's 394 Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Jun 16, 2025 -

Morrie's 394 Hyundai responded

I am happy I had a chance to speak with you today and I appreciate your help in identifying areas where we can improve. We will do better next time, I assure you. As we discussed, I'm here everyday if you need me. Call anytime, and ask for Brad.

June 11, 2025

Jenna Clancy was very helpful and quick with responses. The automated service updates were very handy. Overall loved having service at Morries 394 Hyundai. Thank you More

by sean66b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chadd Moreno
Jun 11, 2025 -

Morrie's 394 Hyundai responded

Thank you so much, Sean, for your excellent review! We are so glad that Jenna had the opportunity to work with you, and we are thrilled that you found your experience with us here at Morrie's 394 Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

June 11, 2025

Friendly staff - I also appreciate the video taken so I could see what they were working on. I’m always treated with respect and the work there is always well done. More

by mindydc10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chadd Moreno
Jun 11, 2025 -

Morrie's 394 Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Morrie's 394 Hyundai.

June 06, 2025

I have been a customer since 2017. Never had any complaints. Always the best and helpful More

by subhasinicet.ekka2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kareem , Chadd Moreno
Jun 06, 2025 -

Morrie's 394 Hyundai responded

Thanks for sharing about your experience with Morrie's 394 Hyundai. We appreciate your business and hope to see you again soon!

June 03, 2025

When I called before scheduling my service weeks before I was told it would only take 1hr 45 mins to get it done. When I showed up on the day of my appointment I was then told it would take 4 hrs, I wasn’t p More

by Owen.meier223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Val
Jun 03, 2025 -

Morrie's 394 Hyundai responded

Owen, I apologize! I am going to credit your account with a complimentary maintenance visit. We usually are able to deliver at the quoted time interval but we were running behind the day of your visit. I apologize again Sir! My name is Brad Kreiss. I'm the new general manager. If you need anything, I'm here everyday.

Jun 03, 2025 -

Morrie's 394 Hyundai responded

Good morning, thank you for taking time to fill out the review. I am very sorry for the recent service experience. That appointment is more than 1hr and 45min- they quoted you the incorrect amount of time, you should've been offered a loaner vehicle or better clarification. We really appreciate your business, I would like to comp your next service and make this right. Feel free to reach out! My direct line is 952-449-2050 thank you and have a great day Chadd Moreno Service Director

Jun 03, 2025 -

Owen.meier223 responded

Thank you for the timely response and the offer of a complimentary service for the inconvenience, much appreciated!

June 03, 2025

Super friendly dealer from check-in to check-out. Kept me informed through the entire process with my vehicle. More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Morrie's 394 Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Morrie's 394 Hyundai, we look forward to having you as a valued customer for many years to come!

June 03, 2025

I’m grateful I took it to a Hyundai dealership as Morrie’s found the issue was still under warranty. I was slightly annoyed that I was receiving voicemails from several different phone numbers. My i More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Clancy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chadd Moreno
Jun 03, 2025 -

Morrie's 394 Hyundai responded

Becky, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.