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Morrie's 394 Hyundai - Service Center

St Louis Park, MN

4.3
2,384 Reviews

2,384 Reviews of Morrie's 394 Hyundai - Service Center

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March 20, 2023

This was the worst service that I received from this dealership we have been a long time customer of 394 Hyundai and had never been treated in this manner until February 2 2023 and o will never recommen More

by J.HORSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Norton, Kelly Lokken
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Mar 20, 2023 -

Morrie's 394 Hyundai responded

Hello Ellice, we do not condone anyone swearing at our employees as you did in our service drive that I had to get involved as General Manager to calm you down. You have purchased your vehicles through us many times and we have treated you with the utmost respect. You have also serviced your vehicle with us multiple times for that we do thank you. This time you showed up without an appointment demanding service, which in the end we did and also provided you with a service loaner. We also were able to make sure your warranty covered the issues you had with your vehicle upon inspection. Our service department went above and beyond to make sure we took care of you as we always have in the past.

Mar 20, 2023 -

J.HORSHAW responded

This is a typical approach to lie on your customers to make yourselves look good and like I said I have never been treated like this before. And I never used Profanity with any of your staff but I am sure I am not the only customer that has been treated badly since your remodel. And we really appreciate you all sabotaging our vehicle causing us to be in a dangerous situation on the highway after you so called did repairs on our vehicle as well as took our car apart and did not put it back together when we came to pick it up. That is great please don’t contact us again.

Mar 20, 2023 -

J.HORSHAW responded

And by the way has the part come in that was ordered over a month ago for my car?

March 20, 2023

Oil change service comes with multi point inspection but tire pressure was never checked and my low tire pressure was not dealt with. Yes, I didn’t mention the low tire pressure but that warning sign should More

by SAJAN.BHAUKAJEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember who the rep was.
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Mar 23, 2023 -

Morrie's 394 Hyundai responded

We completely understand your disappointment and would like to apologize that the tire light and oil life monitor were not handled. Please stop in and we will top your tires off and reset that light.

March 19, 2023

The new remodel of the service department is very nice. The staff was helpful answering my questions. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cezanne Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston
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Mar 20, 2023 -

Morrie's 394 Hyundai responded

Thank you so much for the business!

March 19, 2023

I really like my Hyundai it’s very good I want take my next car paliset More

by Husseinfatuma373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomas
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Mar 20, 2023 -

Morrie's 394 Hyundai responded

Thank you for the 5-stars! Hope to see you again soon!

March 18, 2023

It was newly renovated which was nice, and in a really easy to get to location for me. Friendly staff too. More

by cbou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Lokken
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Mar 20, 2023 -

Morrie's 394 Hyundai responded

Thank you so much for the kind words and the business!

March 18, 2023

Nice service department with very friendly staff. Clean, new service area and appreciate the vacuuming when getting the oil change. More

by dodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Norton, Sarah Smith, Kelly Lokken
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Mar 20, 2023 -

Morrie's 394 Hyundai responded

Thank you so much for the review! We appreciate your business!

March 09, 2023

I really like the workers here, they always do a great job on my car. I will recommend this dealership to everyone. More

by carinewest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Norton, Sarah Smith, Kelly Lokken
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Mar 09, 2023 -

Morrie's 394 Hyundai responded

Thank you very much for instilling your trust in us, we look forward to seeing you next time.

March 08, 2023

First time in brought in the car issue wasn’t fixed (testing whether or not heating works inside the repair shop is not a good way to diagnose / fix the issue) - second time it was. Very nice professi More

by ANDRES.KURT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Smith
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Mar 08, 2023 -

Morrie's 394 Hyundai responded

Thank you for choosing to service your vehicle with us here at Morrie's 394 Hyundai!

March 06, 2023

Friendly staff, knowledgeable mechanics, nice warm cozy atmosphere. Place looks good and is a big improvement since the remodel More

by Dpowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Powers, Kelly Lokken
Report | Print
Mar 06, 2023 -

Morrie's 394 Hyundai responded

Thank you for your kind review, we look forward to servicing your vehicle needs in the future.

March 03, 2023

My service writer was friendly and easy to deal with. The recall was performed quicker than initially planned. More

by Mnav8r
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Smith
Report | Print
Mar 06, 2023 -

Morrie's 394 Hyundai responded

Thank you for trusting us with your vehicle needs.

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