Morrie's 394 Hyundai - Service Center

Worst dealer ever! !! Requested service not done. Battery still dies and needs tow truck jump start. #1 reason car was taken in for service. When I picked my car up i !! Requested service not done. Battery still dies and needs tow truck jump start. #1 reason car was taken in for service. When I picked my car up in the parking lot dash warning lights were still on,. I had to go back in and bring service advisor out to show her. She called mechanic out and he said no problems and did something on the steering wheel to turn warning lights off. 2 weeks later the battery light was back on and the check engine light was on. A Blue Link message said “A possible condition with your “Engine Control System has been detected A full system check is recommended” I called the dealer and was told the 1st appointment was 3 weeks out. I was scheduled to travel to Canada for my sister’s 85th birthday in 3 days, a round trip of 2000 miles. I couldn’t drive 2000 miles with the check engine light on and a possible condition in the Engine Control System particularly since I had specifically mentioned this as my #1 complaint when I brought the car in for service. Jenna at the dealership said she would notify the Service Department and have them contact me on the next business day. NOTHING from the Service Department-no phone call no e-mail no text message. 3 days later I did get an e-mail from Nicole Geenen at Hyundai DealerServices asking me if the dealer had contacted me. Obviously the dealer knew they needed to contact me but hadn’t done so. Morrie’s 394 Hundai is not only incompetent, they’re also rude. More

Quick and objective follow-ups about my problem. Loaned a car while I had to wait for repair and finished the service before initial forecast Loaned a car while I had to wait for repair and finished the service before initial forecast More

One of the best dealerships I've been to. I'm on my fourth lease with Morrie's 394. The staff here is amazing and super helpful. Everyone is fun, energetic, kind, courteous, knowledgeable, I'm on my fourth lease with Morrie's 394. The staff here is amazing and super helpful. Everyone is fun, energetic, kind, courteous, knowledgeable, and easy to work with. I just wish I had a need for more vehicles because I'd definitely come here over and over. More

Easy to work with, Great sales staff. Knowledge staff, no pressure sales. Happy customer, Hyundai Santa Fe Limited !! Knowledge staff, no pressure sales. Happy customer, Hyundai Santa Fe Limited !! More

Prices doubled since March for an oil change. When schedule, was told it would be an hour. That hour was after close and the sales floor couldn’t ring up my transaction so I was forced to provide When schedule, was told it would be an hour. That hour was after close and the sales floor couldn’t ring up my transaction so I was forced to provide information over the phone. The service over the last 3 years has tanked for this location and I wouldn’t buy another vehicle from them. More

Very knowledgeable, professional, courteous and efficient. Excellent customer service. Over time their has been consistently excellent. efficient. Excellent customer service. Over time their has been consistently excellent. More

Pleasant, professional and efficient staff. They gave me a detailed report of my car's "health" and had my car ready when they said they would. Enjoyable experience. They gave me a detailed report of my car's "health" and had my car ready when they said they would. Enjoyable experience. More

Waited 2 1/2 hours for an oil change. Then was told at checkout that my brakes were at “50%” when in actuality they were almost shot. That tells me they didn’t check that or my tires. My Then was told at checkout that my brakes were at “50%” when in actuality they were almost shot. That tells me they didn’t check that or my tires. My apt was “lost”. I was told the computer messed up and my dad was told the tech went home; so we both were fed bs. More

Purchasing a vehicle was easy since everything is priced at MSRP and salespeople do not pressure at MSRP and salespeople do not pressure More

Wonderful Service walk us through everything faster than expected would shop with them again thanks 😊 expected would shop with them again thanks 😊 More