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Morrie's 394 Hyundai - Service Center
St Louis Park, MN
2,384 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,384 Reviews of Morrie's 394 Hyundai - Service Center
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November 09, 2022
Waited 2 1/2 hours for an oil change. Then was told at checkout that my brakes were at “50%” when in actuality they were almost shot. That tells me they didn’t check that or my tires. My Then was told at checkout that my brakes were at “50%” when in actuality they were almost shot. That tells me they didn’t check that or my tires. My apt was “lost”. I was told the computer messed up and my dad was told the tech went home; so we both were fed bs. More
by debissen
Verified CustomerEmployees Worked With
John Steger
November 09, 2022
Purchasing a vehicle was easy since everything is priced at MSRP and salespeople do not pressure at MSRP and salespeople do not pressure More
by IJBERDAN
Employees Worked With
Other Employees :
Dan Norton, Elizabeth Beckett, Sarah Smith, Kelly Lokken
November 04, 2022
Made appointment for 9:00 three and half hours later I had to go find out if the vehicle was even look at.all they had to do was hook it to a computer to see what was wrong.next time I will go to another had to go find out if the vehicle was even look at.all they had to do was hook it to a computer to see what was wrong.next time I will go to another dealer ship.when I go buy another vehicle I will be looking else where. More
by DARECCN
Employees Worked With
Sarah Smith
November 04, 2022
I was quoted a lower price over the phone and the service advisor Jay didn't make any effort to give me the price I was told even though I knew who I'd spoken with. This is unacceptable customer service. advisor Jay didn't make any effort to give me the price I was told even though I knew who I'd spoken with. This is unacceptable customer service. More
by Maybe
Employees Worked With
Jay
November 02, 2022
Working with the dealership to get my car maintenance was a breeze. Although it was under maintenance I look forward to seeing what it looks like when it's done during my next maintenance appointment a breeze. Although it was under maintenance I look forward to seeing what it looks like when it's done during my next maintenance appointment More
by K3MP3
Employees Worked With
November 02, 2022
The overall experience was bad as I was surprised to find out that the dealership was charging me money for an oil change even though Hyundai gives us 3 years /36000 miles of maintenance for free. I was give out that the dealership was charging me money for an oil change even though Hyundai gives us 3 years /36000 miles of maintenance for free. I was given a lame excuse that it is because of Minnesota's severe weather conditions. But I don't think Hyundai mentions that as a reason for dealerships to charge money for any routine maintenance for 3 years or 36000 miles. At the end when I went to collect my car, I found out that my car has not even been cleaned. Reason being that they are undergoing construction. I think if you are going to charge money from customers by giving them lame reasons, I think the dealership needs to do a better job of covering other areas of a service. This is by far the worst car service experience I have had till now. More
by Raj
Employees Worked With
Dont remember the names.
