Morrie's Buffalo Ford - Service Center

Scheduling seems to never work well at this dealership. I Scheduled an oil change with the Ford app and got a confirmation email that it was Scheduled. However, Morries did not show me on their schedule wh I Scheduled an oil change with the Ford app and got a confirmation email that it was Scheduled. However, Morries did not show me on their schedule when I got there. They were able to fit me in, so I was happy about that. But if I call for a simple oil change, they are booked out at least a week. I typically go somewhere else if that's the case. More

The service team was absolutely fantastic in both promptly responding to our needs and making sure we were taken well care of! I highly recommend them to anyone considering a purchase from them! promptly responding to our needs and making sure we were taken well care of! I highly recommend them to anyone considering a purchase from them! More

Felt appreciated as a regular customer. Although they were very busy I got the service I needed to keep me on the road in a safe vehicle 🚗 Although they were very busy I got the service I needed to keep me on the road in a safe vehicle 🚗 More

After 3 days of my truck being there after my appointment, they had still not looked at it and there was no communication of the status. When I called to see what was happening I was told I would appointment, they had still not looked at it and there was no communication of the status. When I called to see what was happening I was told I would get a call back and did not receive one. I picked it up and brought it elsewhere. More

They handled the recall very effectively. Plus I was able to get my oil changed and tires rotated at the same time which was very convenient. Plus I was able to get my oil changed and tires rotated at the same time which was very convenient. More

Service team is great to work with. They fixed my vehicle and were very timely in their communication on what needed repair. They fixed my vehicle and were very timely in their communication on what needed repair. More

The most awesome dealership I have ever visited. Highest integrity and honesty. Sheila Andrews is the best!! I would give 10 stars if I could Highest integrity and honesty. Sheila Andrews is the best!! I would give 10 stars if I could More

We brought our Edge in for service on a Friday. We had an appointment and informed the service department that we could not leave the car over the weekend. Shortly after 3:00 we were called and tol We had an appointment and informed the service department that we could not leave the car over the weekend. Shortly after 3:00 we were called and told that they would not be able to look at the car. When I picked up the car, having never even been looked at, the service writer was very apologetic and assured me that I would be called on Monday and that they would definitely make it right. Today, 1 month later, I have never received any communication whatsoever. I will definitely need to find a different service provider. More

Great Service at Morries , took a week to get my car fixed without an appointment ( tow in ) and the part that was needed took 4 days to get , a loaner car was provided and was kept informed of the pro fixed without an appointment ( tow in ) and the part that was needed took 4 days to get , a loaner car was provided and was kept informed of the progress by the advisor Sheila , all in all very happy with service . Thank you Sheila ! More

In quick, service done correctly, vehicle delivered on time and reasonably priced!!!Nice job by all involved!!! time and reasonably priced!!!Nice job by all involved!!! More