Morrie's Inver Grove Mazda

We purchased a 2012 Mazda CX-9 , 6 years ago , it has been a great purchase and the mechanics at Morries(Inver Grove) Have taken great care of our vehicle! been a great purchase and the mechanics at Morries(Inver Grove) Have taken great care of our vehicle! More

I had good service and what was done to it was reviewed with me. No surprises. Great service tech. I also like the clean up my car. with me. No surprises. Great service tech. I also like the clean up my car. More

Oil change- took almost 3 hours. I know not generally the case but it was a long time to wait. Front desk people apologetic though! case but it was a long time to wait. Front desk people apologetic though! More

Five stars for both Jason and Tino. I started working with Jason and he helped me get familiar with the vehicle. I ended up working with Tino on the purchase since Jason was not there the day I was ready with Jason and he helped me get familiar with the vehicle. I ended up working with Tino on the purchase since Jason was not there the day I was ready to buy. The manager and used car manager were also great to work with on my trade. More

Unfulfilled promises Kudos to Bridget and John who showed me how to use the car’s technology but due to lack of communication between sales and new car manager I will not Kudos to Bridget and John who showed me how to use the car’s technology but due to lack of communication between sales and new car manager I will not be doing any further business with this dealership. More

Very professional, friendly and helpful. My husband went this time and he was very happy with the service. This is the reason why I always choose this location. I did get my tires from Cost My husband went this time and he was very happy with the service. This is the reason why I always choose this location. I did get my tires from Costco. They just had a better deal. I called but Mazda does not price match Costco. I would love to come and get them from Mazda. More

Amber in Sales and Erin & Bryant in Finance were extremely helpful and patient. Would recommend Morries without hesitation. This my third But Happy Mazda experience with them. extremely helpful and patient. Would recommend Morries without hesitation. This my third But Happy Mazda experience with them. More

Oil change with no oil I’ll start with the most alarming issue we’ve had. After our first oil change with a new lease I found out (due to an indicator light) that no one had I’ll start with the most alarming issue we’ve had. After our first oil change with a new lease I found out (due to an indicator light) that no one had put oil in our vehicle... I had this confirmed by another Mazda dealership after we had moved out of the area. The service manager still hasn’t returned a single call, voicemail, or note for 3 weeks now. I missed a day of work and had to pay $50 out of pocket for oil so my engine didn’t blow, when I already pay for a service package, but there’s been no reimbursement mentioned to us this far. Another issue: This is our first time leasing and they told us that if we need to add more miles -and if we come within the first few months- that we could raise the miles, no problem. Now we’re being told that this is not possible; completely different information than what Jesse and Tim gave us. Seems like a misleading statement just to close a deal and we aren’t very pleased, but we will make the best of it. Can’t say we’ll come back or recommend anymore. More

Great customer service Staff and management were very personable and helpful. Communication is transparent, and prices are very reasonable. Rewards program offers great bene Staff and management were very personable and helpful. Communication is transparent, and prices are very reasonable. Rewards program offers great benefits such as free car washes and referral incentives. I am very happy with my new car from Morries! More