Morrie's Minnetonka Ford
Minnetonka, MN
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I had excellent service at Morrie's Minnetonka Ford. Can't say enough about the first class service I received from Luke Elling this week. He was ready & waiting for me when I came in for my service app Can't say enough about the first class service I received from Luke Elling this week. He was ready & waiting for me when I came in for my service appointment.. We had a phone conversation previously about the issues I was having with my Bronco Sport, so no time was wasted getting me into my loaner car & on my way. Later I got a text from Luke with an attached video explaining the work that was done on my car.. When I picked up my car, Luke was there to answer any questions that I had. I really appreciate the personal care that came along with my service appointment. I'll be back ! More
Same old dealership games. ..I thought I was in a 1972 throwback. They high-ended the book price on their pre-owned vehicle and low-ended mine. They kidnapped my vehicle into th ..I thought I was in a 1972 throwback. They high-ended the book price on their pre-owned vehicle and low-ended mine. They kidnapped my vehicle into their shop for a half-hour assessment and tried playing it down another $2k for a mysterious OBD readout that didn't trip a dash light -AND- even if there was a problem, they ignored that my vehicle is still under all factory warranties. THEN came the stereotypical used car dealer added charges and fees. All the while, I never even saw the vehicle i was interested in trading up to buy. The only thing that wasn't circa 1972 was the clothes. Every associate I saw walking around was dressed like a slob. Not a button down shirt in the place, much less a suit or tie or even a pair of dress slacks. So yeah, if you want to get played with the same racket they worked 50 years ago, swing on by Morrie's. What am embarrassment. This kind of place is the reason people don't trust used car salesmen. More
It was an incredibly long wait. Financing process was delayed since only one was working. We were paying cash not financing and had a trade-in. Financing process was delayed since only one was working. We were paying cash not financing and had a trade-in. More
They were very easy to talk to and work with them from the salesperson to the financial advisor. They all took care of me and I would buy and recommend them to anyone interested in purchasing a vehicle. the salesperson to the financial advisor. They all took care of me and I would buy and recommend them to anyone interested in purchasing a vehicle. More
Anyone can sell a car, it's what happens later and how you are treated while owning that car that matters. Joe Hanson always greets me with a smile, and is professional, and kind. He always communicate you are treated while owning that car that matters. Joe Hanson always greets me with a smile, and is professional, and kind. He always communicates with me during my maintenance I also enjoy seeing the video from the mechanic. They take good care of my vehicle. I am always happy with the service I receive at Morries Minnetonka Ford. More
Very friendly and helpful. Salesman Kyle was incredibly helpful. Explained some vehicle features I was not familiar with. Finance guy was very friendly and answered all my ques Salesman Kyle was incredibly helpful. Explained some vehicle features I was not familiar with. Finance guy was very friendly and answered all my questions. Would recommend. More
Exceptional service. Professional. Timely. Excellent technicians. Last service came to the house which was wonderful Professional. Timely. Excellent technicians. Last service came to the house which was wonderful More

