Morrie's Minnetonka Ford
Minnetonka, MN
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The appointment process was very easy and they kept me informed as to the status of the service. I was very happy with the service and will use them again. informed as to the status of the service. I was very happy with the service and will use them again. More
Great, fast and efficient service! Carter was very helpful and informative. He quickly identified the issue with my car and the solution Carter was very helpful and informative. He quickly identified the issue with my car and the solution More
Service Advisor - Greg Holbrook - did great job explaining what needed to be done. Videos by the technician were also very helpful & explanations good! explaining what needed to be done. Videos by the technician were also very helpful & explanations good! More
I was very happy with the service as well as my service writer Greg. He paid attention to my problem and particularly avoiding extra costs. He also got me a ride home which is great. I would rate him a 5 s writer Greg. He paid attention to my problem and particularly avoiding extra costs. He also got me a ride home which is great. I would rate him a 5 star. More
I worked with Greg Holbrook in service dept about a recall(windshield pillars) and also to diagnose my touchscreen not working properly. It was diagnosed and new parts were ordered. Parts didn’t arriv recall(windshield pillars) and also to diagnose my touchscreen not working properly. It was diagnosed and new parts were ordered. Parts didn’t arrive until the 3rd day. Communication between Greg and tech were misunderstood and caused a delay in service being completed. Greg was professional (and knowledgeable) throughout the entire process. It included a last minute loaner for a brief time and Greg handled it perfectly. The 3rd day was a bit hectic and Greg was in close contact throughout the day. More

