Morrie's Minnetonka Ford

Amazing service and very easy process to follow! Highly recommend this dealer and super happy with everything. Highly recommend this dealer and super happy with everything. More

I recently had a great experience buying a truck, and I couldn’t be happier with how everything went from start to finish! From the moment I walked into the dealership Timmell was welcoming without bein couldn’t be happier with how everything went from start to finish! From the moment I walked into the dealership Timmell was welcoming without being pushy. He had taken the time to understand what I actually needed in a truck—mainly something reliable for daily driving but still strong enough for pulling my camper. Instead of trying to upsell me on something out of my range, Timmell showed me a few solid options and clearly explained the differences between towing capacity, fuel efficiency and reliability. I really appreciate the demo/recommendation of the Diamond Coating on the windshield. It is a thousand times worth it, Thanks Timmell !!! Any questions I had were answered clearly and honestly, which made me feel confident in my choices. When it came to financing, the process was straightforward and surprisingly quick. Bob walked me through the options and helped me find a payment plan that fit my budget without any hidden surprises. I appreciated how transparent everything was—no confusing paperwork. Bob perfectly organized all of the papers in easy to find envelopes for future reference. He even had MN State Parks plates for my new truck, and that really made my day! I felt like I had made the right decision, not just about the truck, but about where I bought it. Even after the sale, Timmell followed up to make sure everything was going well and offered support if I had any questions. Overall, it was one of the easiest and most stress-free vehicle purchases I’ve ever made. I’d definitely go back again and recommend them to anyone looking for a truck without the usual hassle! More

Vehicle shopping was a great experience with the salesman Timmel. He was extremely knowledgeable, not pushy and made it fun! He and Bob stayed late just to make sure I was confident of making such an impo Timmel. He was extremely knowledgeable, not pushy and made it fun! He and Bob stayed late just to make sure I was confident of making such an important purchase. I will definitely recommend them to friends that are looking to buy a vehicle! More

Exceptional Same-Day Service! I recently brought my Ford Expedition into Morrie's Minnetonka Ford to handle a recall, and the team completely blew me away. I didn't even have an I recently brought my Ford Expedition into Morrie's Minnetonka Ford to handle a recall, and the team completely blew me away. I didn't even have an appointment, yet they managed to get the vehicle in and the recall completed on the exact same day. A massive thank you to Adam, the Service Writer, who made the entire process incredibly seamless and stress-free. I also want to specifically recognize Jeff, the technician who worked on my Expedition. The quality of his work was absolutely sublime. It is instantly obvious that he brings 24 years of experience to the shop floor—his level of expertise, efficiency, and care for the vehicle are unmatched. If you want lightning-fast, highly skilled, and genuinely helpful service, this is the place to go. Five stars all the way! More

Service time was quick. Staff members were kind and explained the process thoroughly. Would recommend this dealership for service. Staff members were kind and explained the process thoroughly. Would recommend this dealership for service. More

Gabe did a wonderful job communicating with me and answering all my questions. I WILL bring my vehicle back to morries. answering all my questions. I WILL bring my vehicle back to morries. More

I’m honestly extremely disappointed with the customer service at Morrie’s Minnetonka Ford. I purchased a brand new vehicle annd it’s still under 5,000 miles on it, and it’s already experiencing multip service at Morrie’s Minnetonka Ford. I purchased a brand new vehicle annd it’s still under 5,000 miles on it, and it’s already experiencing multiple issues. What’s even more frustrating is the complete lack of communication and follow-up from the dealership. I’ve called the sales manager multiple times, left voicemails, contacted the sales department, and even reached out to the service department and nobody returns calls or seems willing to help. I buy a new vehicle every 2–3 years and have never experienced customer service this poor. When someone spends this kind of money on a new vehicle, the expectation is basic communication and support, especially when problems arise this early. At this point, I feel completely ignored as a customer. More

The appointment process was very easy and they kept me informed as to the status of the service. I was very happy with the service and will use them again. informed as to the status of the service. I was very happy with the service and will use them again. More

I had a great experience working with Minnetonka Ford and my service advisor Greg, look forward to working with him again in the future. my service advisor Greg, look forward to working with him again in the future. More

Great, fast and efficient service! Carter was very helpful and informative. He quickly identified the issue with my car and the solution Carter was very helpful and informative. He quickly identified the issue with my car and the solution More