Morrie's Minnetonka Ford
Minnetonka, MN
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Prompt service with detailed explanations about service issues, current vehicle operating levels , what needs repairs or replacement(s) and suggestions on how to go about it. issues, current vehicle operating levels , what needs repairs or replacement(s) and suggestions on how to go about it. More
Worked with Luke and Carter in service dept to trouble shoot Check Engine Light. After software updates and resets it was determined the driver side door latch was throwing the fault codes. Expensive repa shoot Check Engine Light. After software updates and resets it was determined the driver side door latch was throwing the fault codes. Expensive repair for a non safety or mechanical issue. I like to maintain my vehicle like new, guess it’s the price to pay. More
⚠️ Very disappointed with my experience with this dealership and its warranty. At the time of purchase, you’re promised a warranty that sounds reassuring. But as soon as a problem comes up, things dealership and its warranty. At the time of purchase, you’re promised a warranty that sounds reassuring. But as soon as a problem comes up, things become complicated: some repairs are covered, others aren’t, and in the end, the customer is often the one left paying. I felt like I had to fight just to get what I believed was covered under my contract. A warranty should protect the customer, not cost them more time and money. 👉 If you’re buying a vehicle, read the contract carefully and make sure you know exactly what is covered before you sign. More
Great service. Was extremely happy with Jonathan in sales who took the time to answer all our questions and guide us through many steps. The help we got at finance Was extremely happy with Jonathan in sales who took the time to answer all our questions and guide us through many steps. The help we got at finance was outstanding as well. Both gentleman were very professional while listening to our needs and were not pushy at all while explaining all our options. Very pleased with Morries. This is the second vehicle we have purchased at a Morries Dealership and the service we receive is why we went back. More
Amazing customer experience! Great people and amazing environment. My experiential opinion is simply, I would recommend anyone here. The upmost respect to the people there, I wil Great people and amazing environment. My experiential opinion is simply, I would recommend anyone here. The upmost respect to the people there, I willingly will return. More
Quick service, and very transparent about pricing and diagnostics. Give excellent recommendations on what needs to be fixed, without overselling minor issues. diagnostics. Give excellent recommendations on what needs to be fixed, without overselling minor issues. More
I recently had a great experience buying a truck, and I couldn’t be happier with how everything went from start to finish! From the moment I walked into the dealership Timmell was welcoming without bein couldn’t be happier with how everything went from start to finish! From the moment I walked into the dealership Timmell was welcoming without being pushy. He had taken the time to understand what I actually needed in a truck—mainly something reliable for daily driving but still strong enough for pulling my camper. Instead of trying to upsell me on something out of my range, Timmell showed me a few solid options and clearly explained the differences between towing capacity, fuel efficiency and reliability. I really appreciate the demo/recommendation of the Diamond Coating on the windshield. It is a thousand times worth it, Thanks Timmell !!! Any questions I had were answered clearly and honestly, which made me feel confident in my choices. When it came to financing, the process was straightforward and surprisingly quick. Bob walked me through the options and helped me find a payment plan that fit my budget without any hidden surprises. I appreciated how transparent everything was—no confusing paperwork. Bob perfectly organized all of the papers in easy to find envelopes for future reference. He even had MN State Parks plates for my new truck, and that really made my day! I felt like I had made the right decision, not just about the truck, but about where I bought it. Even after the sale, Timmell followed up to make sure everything was going well and offered support if I had any questions. Overall, it was one of the easiest and most stress-free vehicle purchases I’ve ever made. I’d definitely go back again and recommend them to anyone looking for a truck without the usual hassle! More
