Morrie's Minnetonka Ford

Absolute exceptional service and personnel. Welcoming environment. Knowledgeable personnel Clean facility. Friendly personnel. Excellent service with job well done Welcoming environment. Knowledgeable personnel Clean facility. Friendly personnel. Excellent service with job well done More

Awesome experience. Great communication. I would highlight recommend. Appreciated a great video explaining my installation. Great communication. I would highlight recommend. Appreciated a great video explaining my installation. More

Great service from Greg and the techs. Went above and beyond to help me out Went above and beyond to help me out More

Fantastic and professional service from Greg in the service department. Appreciated his communication and customer service. service department. Appreciated his communication and customer service. More

Absolutely with out a doubt this the WORST parts department I've ever dealt with. After waiting several minutes for a person to help I showed him a photo of my title with the vin# to insure I was gi department I've ever dealt with. After waiting several minutes for a person to help I showed him a photo of my title with the vin# to insure I was given the correct part ( grill emblem for 2006 F-150. After waiting several minutes for him to get it and several more minutes to get change I left in confidence. My mistake was trusting that the person gave me the correct part. I drove 30 minutes back and took off the old part at which time it was obvious he gave me the wrong part. I drove back and explained the problem. The person I dealt with was not there and the woman who "helped" me said there was no way of identifying who sold me the part. The woman looked the part up and said the previous parts person didn't write down the part number. She said the part is out of stock and I could have it tomorrow. The correct part would be about $40.00 more. She was rude, no apology and could care less about customers. I've dealt with Morries for 40 years and can definitely say it has gone downhill since Morrie Wagner sold out. No way I'd recommend this store, but from the customer service I received I don't think they would care. Craig More

Had to go back about 5 min after picking up truck because the skid guard came loose and was falling off the skid guard came loose and was falling off More

Timely service. Regular updates. Clear plan. You never want to have car problems but when you do these elements make for a great experience. Regular updates. Clear plan. You never want to have car problems but when you do these elements make for a great experience. More

Staff was super helpful and great on communicating information and time lines. I have always been happy with the service here . information and time lines. I have always been happy with the service here . More