Morrie's Minnetonka Ford

Great. Came for an oil change, left with a new Escape! Great service. Morrie's makes it easy. I'll miss the free oil changes I got with my last lease, otherwise the whole eperience was great! Great service. Morrie's makes it easy. I'll miss the free oil changes I got with my last lease, otherwise the whole eperience was great! More

Thank you to Josh Ginsberg Working with Josh Ginsberg was an amazing experience. I walked in knowing nothing about what the experience would be regarding my lease end. Josh gr Working with Josh Ginsberg was an amazing experience. I walked in knowing nothing about what the experience would be regarding my lease end. Josh greeted me within seconds of walking in the door and I am very glad he did. He listened to my questions and what I was looking for in my next vehicle. He presented me with the best options and helped me narrow it down to the best car possible. He also did a very good job of keeping in my budget and helping me get the best price. I will be recommending him to any friends and family looking at getting a new car. Thanks Josh and Morries! More

Very Picky customer totally satisfied Evan Church, Mikal Kiondem, and Jon Sicsik worked with me on the purchase of a new Lincoln MKC The experience was totally professional and without t Evan Church, Mikal Kiondem, and Jon Sicsik worked with me on the purchase of a new Lincoln MKC The experience was totally professional and without the usual back and forth negotiation. We had spoken on the phone and outlined the basic deal. There were no surprises or last minute demands. The experience was one of the best that I have had. This is saying something since I have traded many, many times in 75 years. In all phases of the transaction my questions were answered with complete satisfaction (and I asked a lot of questions). I would highly recommend West Side Lincoln without reservations. More

Transmission Bought a used car form Morrie's less then 2 years ago. Transmission went out, they never served the transmission (per Ford) when there was a Ford cust Bought a used car form Morrie's less then 2 years ago. Transmission went out, they never served the transmission (per Ford) when there was a Ford customer satisfaction stating premature failure of transmission. This customer satiation program 14B07 expired 4 days after I bought my car. Ford or the dealership will not do anything. Now I sit with a car that I owe $7000 on. New transmission from Ford is $5000 give or take, used $2000. Will never buy another car for Ford or Morrie's. Worst customer service ever!!!!!!!!!!!!!!!!!!!!!!!! More

Thanks to Josh Ginsberg Thanks to Josh and Jason for the great service and conversations. You made the purchase of our used (new) car very enjoyable and easy. We think you b Thanks to Josh and Jason for the great service and conversations. You made the purchase of our used (new) car very enjoyable and easy. We think you both deserve a raise. Look forward to seeing you in the future. Thanks from, Deb and Dan. More

Service department showed no concern Initially when I purchased my 2013 Lincoln new, they were great, but as the car aged, they could care less. My last experience started on 9/28/17 whe Initially when I purchased my 2013 Lincoln new, they were great, but as the car aged, they could care less. My last experience started on 9/28/17 when I called the dealership as my key FOB in hand would not start the car. A pleasant lady took my number, but no call. 10/2/17 I called again the the lady answering the phone was concerned as was going to have someone call right away.... no call again. Good thing for Google I found how to start the car when the key fob in hand does not work. On 10/12/17 I wrote a letter to Chris Morris the service manager and relayed my dissatisfaction. No response from a written letter either. My 2013 Lincoln was traded for a new 2017 at another dealer, there were other instances regarding recalls on my 2013 that they did not tell me about, and I had to have the car serviced elsewhere. I will not recommend Morries and try and convince all who will listen to shop and service elsewhere. More

From an oil change To a new Ford.v Clever! Came into Morries for an oil change!! Somehow salesman Fred Hintz sent me home with a new Edge. Enjoyed Fred and love the new Ford. Came into Morries for an oil change!! Somehow salesman Fred Hintz sent me home with a new Edge. Enjoyed Fred and love the new Ford. More

Great service My son had to get a new car, and I was very impressed with the assistance and patience from our salesman who went our of his way to get us the right c My son had to get a new car, and I was very impressed with the assistance and patience from our salesman who went our of his way to get us the right car. More

Very professional We had a great experience and love our new vehicle! Price was great and we love that it’s a certified pre-owned and that we were able to get a great w We had a great experience and love our new vehicle! Price was great and we love that it’s a certified pre-owned and that we were able to get a great warranty! Our salesman, Adrian, was awesome! More

Great assistance in helping me find a new vehicle. I had a 2012 Lexus RX 350 that I was looking at trading. Tim and Ryan were very helpful in finding a 2018 Ford Edge with the equipment that I desire I had a 2012 Lexus RX 350 that I was looking at trading. Tim and Ryan were very helpful in finding a 2018 Ford Edge with the equipment that I desired. Great guys to work with and very good follow-up More