Morrie's Minnetonka Ford

Going the extra mile! I had been shopping for a used car to replace my current piece of junk (which was quickly approaching the end of it's life). I found THE perfect vehic I had been shopping for a used car to replace my current piece of junk (which was quickly approaching the end of it's life). I found THE perfect vehicle for my price range, and Ray really went the extra mile to get it down to the dealership, and get me driving ASAP! Seriously, if you're looking for a car, talk to Ray Bowling! He will meet your needs, and go the extra mile to make your situation work! More

Great Experience...No Hassel Car Buying Experience. My family recently relocated to Minnesota and had been looking for a truck for the snowy winters. We have three children and I have a longer commute My family recently relocated to Minnesota and had been looking for a truck for the snowy winters. We have three children and I have a longer commute to work. We wanted something safe for the family that would get around well in the snow. We had been looking for a F150 for a while and did not want to spend the money on a New truck. However we wanted the perfect truck with low miles as well and a low price (doesn't everyone!). We found a couple trucks on the website and decided to drive from Farmington to Morrie's to check them out. I happened to walk into the showroom one Saturday and Ray was standing near the front desk and asked if I needed assistance. By chance Ray became or salesman and we couldn't have been happier. He found a couple trucks for my husband to test drive while the kids and I hung out in the lounge...it has a really great play area for the kids. The trucks weren't exactly what we were searching for so Ray took our information and told us he would keep looking. He followed up over the course of the next week, but unlike a lot of dealerships he was not overbearing or pushy. One week later he called with the PERFECT truck. I was able to stop by, test drive and we signed the papers the next day. The truck needed a little bit of body work done and Morrie's fixed them NO question, NO hassle. I would recommend RAY BOWLING and Morrie's to anyone interested in purchasing a new or new to them vehicle. Everyone we encounterd including the person greeting at the front desk, the sales manager, the parts/accessories dept and the finance department were great. We are very HAPPY with our experience. More

A completely different experience from the last dealership We had just had a very "Unhappy" experience at another dealership, and we were worried about having a similar experience at Morrie's. Ray completely We had just had a very "Unhappy" experience at another dealership, and we were worried about having a similar experience at Morrie's. Ray completely made a difference. He took the time and made us feel comfortable and was not pushy. we told him what we were looking for and showed us our options and let us look at the ones we wanted. The car we picked worked out perfect because Ray took care of the little things we wanted done, and followed up with us afterwards. I would definitely buy another car from Ray again, and I hope all of the other salesman are like Ray. Thanks Ray! Steve and Sandy More

Could Not Be Happier A few days ago we decided to buy a "new" truck and spent a good amount of time researching and looking at what was available online. The vehicle we se A few days ago we decided to buy a "new" truck and spent a good amount of time researching and looking at what was available online. The vehicle we selected happened to be at Morrie's Minnetonka and since it is a bit of a drive for us, I called to talk to a salesman and am SO pleased that I spoke with Ray Bowling. He absolutely could not have been more helpful and considerate. Ray went above and beyond and texted me photos of the vehicle since there were none with the online posting. We test drove that vehicle and then considered the cost analysis of buying used versus new. Ray was patient and helped us configure what a payment on a new vehicle would be. He was upfront and honest the whole way - he didn't want to sell us a vehicle that would be out of our comfort level just to close a deal. We did buy the used truck and absolutely LOVE it and are so happy with our decision. Ray made the whole experience so smooth and easy, it was like buying from an old friend. I definitely recommend everyone to give Ray Bowling a call because I know you won't ever be sorry that you did. More

Pleased Customer Came in to buy a used car not truly knowing what I wanted. Left that day with a car I truly will enjoy driving. Joshua our sales person was profession Came in to buy a used car not truly knowing what I wanted. Left that day with a car I truly will enjoy driving. Joshua our sales person was professional, pleasant, listened well, knowledgeable,and Patient. Appreciated that the prices were set and there was not hard sales pitch and no dealing!!!! Financing went smoothly. Great experience at Morrie"s Minnetonka Ford. Grateful, More

Salesman went above and beyond Honestly i would have given a five star review based on the second time going to the dealership.(the first experience was horrible due to that sales p Honestly i would have given a five star review based on the second time going to the dealership.(the first experience was horrible due to that sales person we dealt with) But then we were paired up with Joe who went above and beyond just to sell us a very used vehicle in our book. He made sure the issues it had were fixed, and kept in constant phone contact with us the entire time. When its time to get the next new vehicle we will definitely be seeking out Joe! More

Professional and friendly I recently bought a car from Ray Bowling at Morrie's. My husband and I just relocated here from Southern California and we needed a good used 4x4 to I recently bought a car from Ray Bowling at Morrie's. My husband and I just relocated here from Southern California and we needed a good used 4x4 to get through the winter. Ray helped us with a Lexus that was in our price range and made the transaction very easy. He has a great, easy going disposition and never rushed us. He was very thorough and professional as well as genuinely warm and friendly. A true "southern gentleman". More

Excellent BEST PRICES NO PRESSURE! Best prices around! Their prices were even better than the X plan and other offers. I am hard to impress and came ready to knock down the price old fa Best prices around! Their prices were even better than the X plan and other offers. I am hard to impress and came ready to knock down the price old fashioned style! The price was great and they didn't try to push me into a higher vehicle. They got exactly what I wanted through a dealer swap 2015 F150. ABSOLUTELY RECOMMEND! More

Perfunctory and glib Kevin gave all indications that my trade-in was "business as usual" and put little to no effort in determining what my ideal vehicle was. He wasn't ru Kevin gave all indications that my trade-in was "business as usual" and put little to no effort in determining what my ideal vehicle was. He wasn't rude. But it was clear to him that I wasn't a big spender and due to that fact I received the minimum of customer service. My biggest ire with Kevin is that the vehicle I traded in was in excellent condition with brand new Hankook tires and repairs/maintenance, and he low balled me to the lowest price and went on his way. But somehow the "high-mileage" vehicle that he deemed not eligible for the price (well within the Kelley's BB pricing) managed to garner the dealership an extra $3000 on the market value. Within a couple weeks someone had already driven it off the lot. It's a miracle! When I later contacted the dealership regarding my check, Kevin later responded with a call heralding no useful information other than the call itself being a formality. Morrie's continues to call me after six months to see if I'm still interested in doing business with them, even after contacting the management and telling them of this issue. This is my second-biggest ire because I want nothing to do with them and each time they call it reminds me of this incident. Any kind of corrective action is mere lip service to gloss over them being less interested in customer service and more in generating revenue. But I'm sure if you want to buy a new or costly used vehicle, Morrie's will treat you like royalty. Just bring yer checkbook. More

Quick and Efficient I love Morrie's. I drove in there today with no appointment. I had 2 warnings on my dashboard and had a free afternoon so I stopped by to see how bu I love Morrie's. I drove in there today with no appointment. I had 2 warnings on my dashboard and had a free afternoon so I stopped by to see how busy it was. They took me in, and I was done in an hour! They not only fixed the 2 existing problems, but they ran a check of all my systems to be sure I didn't have to worry about anything else. More