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Morrie's Minnetonka Ford

Minnetonka, MN

4.5
525 Reviews

13400 Wayzata Boulevard

Minnetonka, MN

55305

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Showing 525 reviews

February 09, 2015

Less than 2 hours Last fall I arrived on a Monday morning to purchase a car that I had seen online. It was the color and option package I wanted, but also knew 30 miles More

by saleen367
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sederski, Tom Frenzel
February 06, 2015

Horrible Experience --- MADE RIGHT UPDATE: The Service Director, Lance, contacted my husband and definitely made this situation right. He went above and beyond to make sure we were sati More

by etahov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance
Feb 10, 2015 -

Morrie's Minnetonka Ford responded

We're sincerely sorry that you're experience with us as unfolded as it has. We would like to discuss your experience in more detail and come to a resolution. Please contact our service manager, Lance, a call at (952) 546-5441.

February 02, 2015

car buying at morries ford. bob speweik was very knowleable about the ford products and very patient with our questions.it was a very stress free process. if we need another new More

by hendog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Speweik
January 25, 2015

First Car I was in the market for a new car, my first experience with a dealership and Nancy Hoops made it so simple and easy! I had no idea the first steps of More

by jnb424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Hoopes
December 06, 2014

Diagnosed and charged for incorrect repair INVOICE NUMBER: QLCB273277 DATED: 12/05/2014 CUSTOMER NUMBER: 142916 LOCATION: Morrie's Minnetonka Ford I have been taking my vehicle to Morrie' More

by Wes Vogel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy
Dec 08, 2014 -

Morrie's Minnetonka Ford responded

Hi Wes, I want to start by saying I sincerely apologize for your service experience here with Morrie's Minnetonnka Ford. It sounds like they may have been a mix up with our service department and I understand your frustration and want to work with you to rectify this situation. At your next convenience, please reach out to me directly at social.media@morries.com with your contact information. Sincerely, Terrance Hunter, Social Media Specialist Morrie's Automotive Group

November 22, 2014

Great experience! Great experience buying a certified Ford Edge here.... Probably the best car buying experience we have ever had. No pressure, no haggle pricing. As More

by Minouye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Hughes
November 13, 2014

2014 Ford Escape Bought a 2014 ford escape. It said you get free oil changes and car washes at any location. There's no locations near Lakeville, the closest one is I More

by Thoven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Glen Saunders
Nov 21, 2014 -

Morrie's Minnetonka Ford responded

Hello, We sincerely apologize for the inconvenience. Unfortunately, we currently do not offer oil changes at this location during weekends but our car wash is open! If there's anything else I can assist you with, feel free to reach out to me directly at social.media@morries.com Sincerely, Terrance Hunter. Social Media Specialist Morrie's Automotive Group

October 31, 2014

Do not waste your time! I called on a Monday and was told the car I wanted to buy (1-owner trade in) was in the shop and that it would be a day or two before I could come tes More

by mcspedp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Schlitz, Nancy Hoopes
Nov 04, 2014 -

Morrie's Minnetonka Ford responded

Hello, I'm sorry to hear about your experience here at Morrie's Minnetonka Ford. We're committed to our Buy Happy promise and disappointed it sounds like we didn't follow through on that with your visit. At your next convenience, please reach out to me directly at social.media@morries.com to help rectify this situation. Sincerely, Terrance Hunter, Social Media Specialist Morrie's Automotive Group

October 10, 2014

Was sold a lemon. They're either dishonest or irresponsible Had an awful experience at this dealership. Bought a used car, as is, and the car didn't make it more than 400 miles before the clutch went out. I n More

by whatalemon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Frenzel
Oct 14, 2014 -

Morrie's Minnetonka Ford responded

Hi Joe, I sincerely apologize for the inconvenience with the purchase of your vehicle. I can understand how frustrating it can be to purchase a vehicle that may not be in the shape you were expecting. At your next convenience, please reach out to me directly at social.media@morries.com. I would like to work with you to see how we can rectify this situation. Sincerely, Terrance Hunter Social Media Specialist, Morrie's Automotive group

October 03, 2014

"Buy Happy" is a lie I will praise businesses when they do well and I will rip on them when they don't. Morrie's Minnetonka Ford Lincoln is one of the worst businesses tha More

by jbbrlund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Speweik, Tom Karston
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