Morrie's Minnetonka Subaru

Alison was great. Listened and found a great match for us. Would highly recommend her to work with Listened and found a great match for us. Would highly recommend her to work with More

No pressure sales. Helpful and flexible team. Everyone worked to make it a good experience. Helpful and flexible team. Everyone worked to make it a good experience. More

They made every effort to handle things exactly the way I asked them to and provided excellent service, a good deal, and a happy customer! asked them to and provided excellent service, a good deal, and a happy customer! More

Our salesman Sam was friendly, knowledgeable and very thorough. I recommend him to all customers. thorough. I recommend him to all customers. More

All of guys who were involved in my purchase experience made excellent services for me. And I really appreciate that! made excellent services for me. And I really appreciate that! More

Kip was outstanding. Everyone was very friendly and helpful. We felt at ease and were confident that they were interested in helping us find the right car. We couldn't be Everyone was very friendly and helpful. We felt at ease and were confident that they were interested in helping us find the right car. We couldn't be more satisfied. More

We went in knowing what we wanted. However they were still very helpful, showed us our options. Once we decided they laid out the financing and purchasing process and it was all wonder However they were still very helpful, showed us our options. Once we decided they laid out the financing and purchasing process and it was all wonderfully straightforward. More

Dee was fantastic. Very down to earth, knowledgeable, friendly and not pushy. Everyone I came in contact with was great. Definitely a dealership I would recommend. Very down to earth, knowledgeable, friendly and not pushy. Everyone I came in contact with was great. Definitely a dealership I would recommend. More

Brought my 2023 Impreza in for a check engine light. Was told a damaged wire meant essentially no power brake assist — comparable to driving with the engine off — and was quoted $4,376.78 to replace the Was told a damaged wire meant essentially no power brake assist — comparable to driving with the engine off — and was quoted $4,376.78 to replace the entire wiring harness. I never experienced that symptom. I had the vehicle independently repaired: the actual problem was rodent-damaged wiring and a wheel speed sensor, fixed for $344.61 with a standard sensor replacement and wire splice. All warning lights are off and the car has run fine since. Three staff members — the service advisor, service manager, and service director — all repeated the brake-assist claim to me in person. It didn't hold up. A lot of this could have been avoided with better communication. The walkaround video sent to me was largely unintelligible, and unlike prior visits — where videos clearly confirmed fluid condition, service completion, and CVT relearn status — this one covered none of that, despite services being performed that would normally warrant it. Had the video actually documented the work clearly, I likely wouldn't have needed to question anything at pickup in the first place. Instead, I asked at pickup to see time-stamped records that could clarify what had actually been done and when. I was told the information existed but reviewing it would be "time-consuming," and after asking a second time, it still wasn't provided. It took a formal BBB complaint and five weeks before any documentation was produced at all. I was also charged a credit card surcharge that was never mentioned at scheduling or write-up — only a sign at the counter, no verbal disclosure. When I questioned it at pickup, I was told it was "new this week." I've been a loyal, multi-vehicle Subaru owner for years, including a genuinely great experience at this same dealership with a different advisor. This visit was a different story — poor communication and no real accountability from the advisor, service manager, or service director. Can't recommend this service department based on what I experienced. More

Morries is great and the people there are great. Don’t make me write more stuff Don’t make me write more stuff More