Morrie's Minnetonka Subaru

It took over three hours to pick up my new BRZ. They did a credit check even though they knew I was paying cash. The person in accounting was total incompetent, she had to have 3 different people h They did a credit check even though they knew I was paying cash. The person in accounting was total incompetent, she had to have 3 different people help her do her job. Job training should be on company time, not on mine. And Morries keep wanting to raise the price of my car even though we had a signed agreement. After I complained about them wanting to rase the price, they finally relented and went with the agreed to price. My total experience at Morries was very disappointing. It should not take 3 hours to complete the purchase even after we had a purchase agreement. More

I felt the salesman was not forthcoming in expectations and promises made and misled in my purchase of a pre-owned vehicle by the salesman. Don’t expect to be able to reach your salesperson after the sale. and promises made and misled in my purchase of a pre-owned vehicle by the salesman. Don’t expect to be able to reach your salesperson after the sale. It was like he vanished. The GSM was able to help rectify the situation after several weeks which is why it’s not 1-star. More

Clean, professional atmosphere with friendly people. Biggest issue was the timeline to process my paperwork for a cash transaction. This took well over 3 hours and I was repeatedly told it was due to a Biggest issue was the timeline to process my paperwork for a cash transaction. This took well over 3 hours and I was repeatedly told it was due to a ‘new’ finance’ person. It was extremely frustrating and frankly unacceptable. More

The salesman was very nolagable. Answered all of our questions. Followed up several times making sure we were happy. Answered all of our questions. Followed up several times making sure we were happy. More

Working with Joseph at Morries Subaru was a pleasure. He was very kind, informative and listened to our car style wants and wishes. We were able to strike a great deal on my new Outback. Would definit He was very kind, informative and listened to our car style wants and wishes. We were able to strike a great deal on my new Outback. Would definitely recommend both Joseph and Morries to anyone looking for a Subaru. More

Eric, our salesperson, was very helpful and no pressure. He paid a lot of attention to my 22-year old daughter’s questions and she loves her new car. He paid a lot of attention to my 22-year old daughter’s questions and she loves her new car. More

Very helpful to a first time buyer. Fast service and accommodating to my schedule. No thanks Fast service and accommodating to my schedule. No thanks More

Hani was wonderful. He was very helpful and respectful. I don’t know much about cars but he answered all my questions without talking down to me. He was very helpful and respectful. I don’t know much about cars but he answered all my questions without talking down to me. More

Working with Hani was great. Waiting over 2 hours to meet with finance was too much Waiting over 2 hours to meet with finance was too much More

I enjoyed my Subaru experience. I found Joseph to be courteous, conscientious, respectful, helpful, and very patient. He sold me on the Subaru when he was telling me about the safet I found Joseph to be courteous, conscientious, respectful, helpful, and very patient. He sold me on the Subaru when he was telling me about the safety features. And I apologize for sending this in so late. More