Morrie's Minnetonka Subaru

Great Very helpful for a new car buyer and made the process easy. Sat down and went through a lot of the options available at the moment. Very helpful for a new car buyer and made the process easy. Sat down and went through a lot of the options available at the moment. More

“Happy?” Started out “Buy Happy” , left “NOT SO HAPPY” Bought the vehicle, but was frustrated with the process between looking and buying I’ll end it right h Started out “Buy Happy” , left “NOT SO HAPPY” Bought the vehicle, but was frustrated with the process between looking and buying I’ll end it right here because I’m not one to “publicly “ rip on people or places I’ve done business with, but, I most likely will not do business with this particular dealership again More

Did everything they could to get us the vehicle we wanted! We worked with Amelia Krinitsyn and she was fantastic. She did everything she could to get us the 2019 Subaru Impreza with eyesight. She provided opti We worked with Amelia Krinitsyn and she was fantastic. She did everything she could to get us the 2019 Subaru Impreza with eyesight. She provided options and if those options flew out the door she looked for more options! The 2020s were coming in so the 2019s were very limited and I am happy to say we were able to snag one due to her help! She came in on her day off to help us close the deal on the car and we were able to get an amazing interest rate. She stuck around till we were done with the financing and showed us lots of things and even got android auto working for us (which was very important to have working for my husband). She definitely went above and beyond for us and I really appreciated that. More

No better place to buy a Subaru If your after a WRX or STI there’s no better place than Morrie’s Minnetonka Subaru! Great sales staff (shoutout To Joe) they really work with you and If your after a WRX or STI there’s no better place than Morrie’s Minnetonka Subaru! Great sales staff (shoutout To Joe) they really work with you and make the process as smooth as possible. More

Not a happy buying experience Overall, I was very disappointed with the car buying experience at Morrie's. We found our vehicle on Car Guru and was lead to your dealership. Chris w Overall, I was very disappointed with the car buying experience at Morrie's. We found our vehicle on Car Guru and was lead to your dealership. Chris was very responsive to the web request and called first thing in the morning. We set up a time to come see the vehicle (between 5-5:30) that evening. We arrived at that scheduled time and the vehicle was out on a test drive so we had to wait. Maybe that's just the way the car business works but it would have been nice to have the car ready, especially because we had completed the financing for the vehicle though the dealership. I also had a really difficult time contacting staff. We were working with Kristin and I left 2 messages with no returned call. She did pass on our info to another finance person so we were able to complete that part of the process before coming, however I had questions that I wanted answers too prior to going to the dealership. We made arrangements to pick up the vehicle the following day around the lunch hour after it was detailed and we brought in a cashier check for the down payment. I tried calling numerous times to see if the vehicle was ready and was never able to speak to anyone. It seemed to me the phones were down because the calls would never go through. One time I was able to leave a message and my call was never returned. I did not try and call Chris because I knew he wasn't going to be in until 12:00 and I was simply calling to see if the car was ready. The vehicle was not clean when we picked it up the following day. Chris offered to have it recleaned but I needed to get back to work. He spoke to a Manger and offered for me to bring the vehicle back another time. We do not live close to the dealership and they didn't do a good job the first time so I have little confidence that it will be worth the drive. This was the first time we bought from Morrie's and I was disappointed that Morrie's doesn't offer what other dealerships do (free car was, money off gallons of gas, gift cards etc). If it wasn't for the excellent price of the vehicle we would not have gone though Morrie's. I will not be recommending Morrie's to others. More

Easy and friendly This was my first time buying a car. Mary and Paul were great answering my questions and making the process easy. I was happy I could drive my new veh This was my first time buying a car. Mary and Paul were great answering my questions and making the process easy. I was happy I could drive my new vehicle off the lot even though detailing was not yet finished. Everyone was very accommodating. More

Excellent sales and finance department. Chris Wright and Laela Erickson are a delight to work with. They achieved success in getting me financed at a great %rate. Thank you for your time pat Chris Wright and Laela Erickson are a delight to work with. They achieved success in getting me financed at a great %rate. Thank you for your time patience and diligent efforts. Top notch professionals. More

Wonderful experience. No high pressure sales pitches, friendly folks all around, No unexpected hidden costs. Tom made it a very pleasant experience to buy a experience. No high pressure sales pitches, friendly folks all around, No unexpected hidden costs. Tom made it a very pleasant experience to buy a car. More

Low stress and helpful Everyone I worked with was friendly, helpful, and patient with my questions and multiple visits. They made the process easy and I never felt pressured Everyone I worked with was friendly, helpful, and patient with my questions and multiple visits. They made the process easy and I never felt pressured. More

Great until final follow through was rough Test driving, answering questions and talking through the process all went well. Follow through at final payment was very poor. I left the dealership Test driving, answering questions and talking through the process all went well. Follow through at final payment was very poor. I left the dealership with only 1 key, STARLINK was not setup, and I had to repeatedly ask about completing the “We owe” list on the vehicle. Focus on follow through. Last impressions are as important as fist impressions. More