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Morris Smith Ford of Leavenworth
Leavenworth, KS
9,389 Reviews
Our Dealership Mission Statement:
The success of our company begins and ends with employee and customer satisfaction. We are dedicated to treating all co-workers and customers with courtesy and respect. We will maintain leadership in our profession with knowledge, enthusiasm, integrity and team work.
The above Mission Statement is very true of our dealership; the employees of Morris Smith Ford of Leavenworth are always here to lend a helping hand and go that extra mile for an extra smile! We want every customer to leave not only happy about the vehicle they purchased but also about the great car buying experience they had.
Here at Morris Smith Ford in Leavenworth, KS we not only believe in treating every customer special, we practice it as well. Our goal here is to make you feel comfortable while you are purchasing your New or Pre-Owned vehicle. For years, having to go purchase a vehicle has been a somewhat dreadful experience at many different dealerships all across the country; however, right here in Leavenworth, KS at Morris Smith Ford of Leavenworth we believe in making the car buying experience as easy & enjoyable as possible. We want to make sure the vehicle you purchase is the right vehicle for you and your family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 9,389 reviews
April 07, 2019
Happy campers Fran Weis was super friendly and made our purchase smooth and easy! I never felt any pressure making our vehicle putchase. i will continue to come to Fran Weis was super friendly and made our purchase smooth and easy! I never felt any pressure making our vehicle putchase. i will continue to come to Fran at Zeck ford for future vehicles. More
by dlove717
Employees Worked With
Fran Weis
April 07, 2019
Smooth Process Morgan was really helpful and was able to help us out with whatever problems we had. He is a knowledgeable salesman and can connect to a wide range of Morgan was really helpful and was able to help us out with whatever problems we had. He is a knowledgeable salesman and can connect to a wide range of ages. Would recommend him to friends and family! More
by Halenk32
Employees Worked With
Morgan Smith
April 06, 2019
Rick Mears is awesome! Rick set the expectations about how they sold vehicles when we first sat down. That took the pressure off worrying about having to play numbers games Rick set the expectations about how they sold vehicles when we first sat down. That took the pressure off worrying about having to play numbers games. It truly was a no pressure, very relaxed atmosphere. I love my Escape! :) More
by jhay
Employees Worked With
Rick Mears
April 06, 2019
Nino Williams is excellent! My husband and I went to Zeck Ford and were helped right away by Nino Williams. He was patient and very helpful making our purchase a great experience My husband and I went to Zeck Ford and were helped right away by Nino Williams. He was patient and very helpful making our purchase a great experience. I would highly recommend Zeck Ford! More
by jporter
Employees Worked With
April 06, 2019
Being informed Nino made sure I was informed on the differences of a Hybrid so I could make a decision on what type of car would fit my needs. I’ve been a customer s Nino made sure I was informed on the differences of a Hybrid so I could make a decision on what type of car would fit my needs. I’ve been a customer since 1996 and I’ve always been happy with my purchase. More
by Mimi_G
Employees Worked With
April 05, 2019
No pressure, no games John Miller did a great job. Did what he could to help me. If need another car I will call John. The guy in the finance department also did a great John Miller did a great job. Did what he could to help me. If need another car I will call John. The guy in the finance department also did a great job. Can’t remember his name. More
by Flybuy21
Employees Worked With
John Miller
April 05, 2019
Great Experience My sales rep was Mike Amaral. He made the experience smooth from start to finish. He made sure all my needs were met and didn’t try to persuade me to My sales rep was Mike Amaral. He made the experience smooth from start to finish. He made sure all my needs were met and didn’t try to persuade me to purchase anything I didn’t want. I would definitely go back to Zeck for my next car purchase. More
by Tclineduck
Employees Worked With
April 04, 2019
Car Shopping I can see why Zeck Ford sells so many cars. The staff is very professional and they let you look the cars over at your speed. John handed us the key I can see why Zeck Ford sells so many cars. The staff is very professional and they let you look the cars over at your speed. John handed us the keys and said “I’m busy right now, but I’ll look you up in a bit.” We were able to look the cars over and compare to make our decision. Car shopping isn’t fun, but at Zeck Ford it was pleasurable. Definitely worth the drive. I’ll buy another car from Zeck Ford More
by Boone
April 04, 2019
Service Department I have taken my 2014 Ford Escape to Danny Zeck Ford on 3 different occasions for the same issue. My rear door panels have come off and caught on the I have taken my 2014 Ford Escape to Danny Zeck Ford on 3 different occasions for the same issue. My rear door panels have come off and caught on the inner lip of the doors. This makes the doors unable to open either from inside or out. On the first trip both rear doors stuck and I was told the clips where changed and included in a recall.....Great they worked fine until approx. 6 months down the road and they did it again. I took my car in again to have them repaired along with 100K servicing. After being charged $500 for 100K servicing which included $12 charge for labor on the doors(No explanation on that) they worked again for approx. 6 months at which time the drivers rear door stuck shut again...today I take it in for an oil change and explain the door is stuck again...They fixed it (so said). I get home and 3 hours later the door panel is off again. I go back to the dealership and talk to the serviceman that supposedly took the heal of his hand and pounded on the clips (a second time because he said that is how he fixed it earlier) Me, Not understanding why he seemed to think he fixed it, tell him it is obviously not fixed. At which time he retreats to his office to look up options on fixing the door panels for a 4th time....10 minutes later he comes to me and tells me I have two options...pay $46 for new clips (not including labor) or I could purchase new door panels and clips for approx $450 each. At that moment I informed him WHY IN xxxx would I pay them to fix something they supposedly fixed 3 times already! I left and took my car to another local Auto Repair Shop. The owner of that shop pointed out that the passenger side panel had been Epoxied with a type that swells in Heat and is separating my panel from my door....Not to mention we can now no longer get the door panel off with serious damage to it not to mention this epoxy could affect my electrical system in the door if it gets hot enough in the car (People I live in Kansas). Also the drivers side rear door has stripped clips still in the holes and broken ones still on the door panel (this would explain why hitting them with the heal of your hand does not work). I have been burned by Zeck too many times....I am going to try to contact service manager direct and Ford direct....I would not let my grandson take his toy car to Danny Zeck...We will see if they do anything to actually fix my doors....I hope they do but not to sure I will get anywhere. More
by welbocar
Employees Worked With
Service dept.
April 04, 2019
Far exceeded my expectations! Can not say enough about our experience with Zeck Ford and more specifically with personal shopper, Kyle Chmidling. Kyle was very attentive, and crea Can not say enough about our experience with Zeck Ford and more specifically with personal shopper, Kyle Chmidling. Kyle was very attentive, and created a highly smooth and comfortable car buying experience without all the pressure and negotiating. The only surprise in our whole deal was how great the price and payment ended up being. I’ve purchased many cars before but never had the experience that our payment would be lower than expected!! Every staff member we interacted with was friendly and welcoming. Very happy with our experience here at Zeck Ford and feel very grateful for Kyle Chmidling, he even came in on his day off to be with us as we signed our paperwork. More
by nprado
Employees Worked With
Will Osborn, Kyle Chmidling
