"Good selection and price"
We had a great experience at Zeck. Nino was very knowledgeable and made for a good purchase. Prices were the best around and that's why we bought at Zeck.
Was able to get in and out of the dealership in a total of 3 hours. Incredibly fast for selling a car and financing a new one.
"Wonderful Experience "
My husband and I were looking for a car to fit a growing family. We knew the car we wanted ahead of time and were able to find what we wanted at Zeck Ford. Nino Williams and Kenyatta Bradley were very helpful and kind, making the process a lot less stressful. Thank you!
"Car Buying Experience"
- Ford Experience
Most Enjoyable car buying experience that I have ever had. Nino was very responsive and satisfied all of our request. I will go back to Zeck Ford when looking to buy another car.
"Great Customer Service"
Nino made my car buying experience quick and easy. I would recommend anyone looking to go to Zeck and ask for Nino you will not be disappointed! Thanks for the great service!
"Good Sales Experience, Terrible Sales Model"
You will find many reviews on this site about how wonderful the sales experience was for them and it was great for me too. There was no haggling or pressure tactics. I purchased a used 2015 Ford Fusion SE Ecoboost that had about 35,000 miles on it. All of the cosmetic issues I had with the car were fixed with no pushback. The salesman I dealt with was Nino Williams and he was helpful and pleasant. Even doing my final paperwork was simple and painless compared to my other experiences. However, that is where the positive ends because the product they are selling is lacking.
The sales model used at Zeck Ford is that of quantity or volume. In theory, this is supposed to be better for the consumer because the sales staff are not commission based. The dealership wants to sell as many cars as possible and is not too focused on the sales price. That is the pitch you are given when you sit down with the sales staff. However, the downside is that this leads to the sales staff losing the incentive to know the product they are selling. Furthermore, it is my opinion and now experience, that volume sales results in a decrease in product quality.
Its simple: if you sell more vehicles then more of them will have to be of poor quality. My car, which was lightly used has been plagued with a myriad of issues: bad tire pressure sensor, an engine emission issue, radiator replacement, and now a completely new engine. If I had not purchased an extended warranty I would be in serious financial trouble. The car I was sold has been worse than the old car I traded in. To be more specific, the volume model might mean a decrease in product quality if you are buying a used car.
Having said all that, I want to end on a positive note. All of the staff at Zeck have been helpful and pleasant to work with. When my car has been in to be repaired I have always been given a loaner car that has no fee associated with it. In sum, the people are great, but the business model may not be the best approach for all vehicle buyers. Especially if you are looking to buy a used one.
"BEST CUSTOMER SERVICE & DEALERSHIP EXPERIENCE! "
This was the most stress-free, laid-back car buying experience I have EVER had! The smoothness of it was unbelievable - from the very beginning when I received a text from Nicole Frederick to walking into the dealership and working with Nino Williams. Those 2 are a dynamic duo! They made us feel like a friend/family member... rather than a customer. Nino was very thorough and made sure we understood everything we signed BEFORE signing, and he made copies of each form without me having to ask. I came in with my own financing, but I walked out with something extremely better! I will get all of my vehicles from here from now on, and I have already started recommending this dealership, and specifically Nino, to all of my loved ones in the Kansas City, MO area, as well! Zeck Ford is a HIDDEN GEM!
"Terry "Tank" is awesome. The best truck buying experience!!!"
Tank was very responsive and anticipated everything to make our experience flawless. I would recommend anyone looking to go to Zeck and ask for Tank. You wl not be disappointed
Thank you for the great service!
"2018 Ford Explorer"
Very Happy With My Purchase. My Family Will Continue To Work With Your Family. Zeck Ford Has Definitely Fixed The Car Buying Process. Thank you and Merry Christmas.
"I can't believe it!"
- Mustang Destiny
We just purchased a 2017 Ford Mustang GT today and WOW what a great experience it was at Zeck Ford in Leavenworth, Kansas. Thanks to Alley and especially Nino Williams for their great professionalism and helpful service from start to finish. My wife and I both give Zeck Ford a thumbs up! This was the best ever used car buying experience I’ve ever had. No hassle, no double talk - just straight up honesty.