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Moses Ford Lincoln BMW

St Albans, WV

Overview
Reviews
Vehicles
4.7
639 Reviews
Call Dealership (304) 722-5900
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2001 Maccorkle Ave

St Albans, WV

25177

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Showing 639 reviews

April 27, 2025

Great customer service! Quality, friendly personnel.. very nice waiting area and the service people were top notch!! More

by Powhaton14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Moses
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May 05, 2025 -

Moses Ford Lincoln BMW responded

Hi! Thank you for giving us an excellent review and your recommendation. I'm glad to hear you had such a good experience. Thank you for choosing Moses. We appreciate you.

April 23, 2025

The salesman was nice an knowledgeable. Had a overall good experience .would recommend to people More

by nate.marion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arron Wilkinson
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May 05, 2025 -

Moses Ford Lincoln BMW responded

Hi Nate! Thank you for giving us a very good review and recommendation. We appreciate you.

April 21, 2025

Very professional and courteous Was greeted by several people Got in and out in about an hour More

by bbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Moses
Report | Print
May 05, 2025 -

Moses Ford Lincoln BMW responded

Hi! Thank you for giving us a 5-star review. We appreciate you.

April 13, 2025

Excellent and prompt service Friendly staff. Fixed coffee machine while there. Nice to see attentive maintenance of waiting area More

by Awirts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Moses
Report | Print
May 05, 2025 -

Moses Ford Lincoln BMW responded

Hi! Thank you for giving us a very positive review and for your recommendation. We appreciate you.

April 08, 2025

Employees are nice care about people service is fast and do a good job I would take my vehicle back to them More

by Arnold Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David service manager , Meghan Moses
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Apr 11, 2025 -

Moses Ford Lincoln BMW responded

Hi Arnold! Thank you for giving us a great review. We appreciate you.

April 03, 2025

Have bought 2 BMW’s here and also have my 3rd one serviced here. They do a good job and the dealership is very clean and updated. Raegan is a very good service adviser. More

by BMW guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raegan
Report | Print
Apr 11, 2025 -

Moses Ford Lincoln BMW responded

Hi! Thank you for giving us a 5-star review. We appreciate you.

March 27, 2025

This is the 3rd time I have chose to take my truck to Moses and every time I have gotten excellent service. More

by rkinderssv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Steadham , Meghan Moses
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Apr 11, 2025 -

Moses Ford Lincoln BMW responded

Hi! Thank you for giving us a very positive review. We appreciate you.

March 13, 2025

Very friendly and knowledgeable staff. The used car center was clean and looked great inside. The sales staff including the manager weren’t pushy at all! Honestly I had such a great expe More

by tomandjenb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
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Mar 26, 2025 -

Moses Ford Lincoln BMW responded

Hi! Thank you for giving us a great review. We appreciate you.

February 25, 2025

Servicewomen good , communication not as good this time. Communication need to be better with customer More

by ruthannthewes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Moses
Report | Print
Mar 26, 2025 -

Moses Ford Lincoln BMW responded

Hi! Thank you for giving us a very good review. I will pass your review on to our management team, so they will be aware of the communication issues you faced. Thank you for choosing Moses. We appreciate you.

February 13, 2025

Service department does a good job. Sales people seem to be a bit judgy if your not in sundays best. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reagan
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Feb 14, 2025 -

Moses Ford Lincoln BMW responded

Hi J! I'm sorry to hear you found our sales staff to be judgemental. It is very important to us that our employees treat all our customers with the utmost respect. If you every feel that you are not being treated to that respect, please bring it to the attention of one of our managers. Thank you for giving us a 4-star review. We appreciate you.

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