
Moses Ford Lincoln BMW
St Albans, WV
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Best service I have had performed on a vehicle. The video was great although, is this just a visual inspection? I would have thought the tech would touch/grab parts to see if any play or wear was The video was great although, is this just a visual inspection? I would have thought the tech would touch/grab parts to see if any play or wear was present in the components. Only other thing I would like would be to have a little better communication on scope prior to visit. Overall, a great experience. More
I give Moses an A+ Excellence in all areas Can’t beat their service I appreciate the quality and class this service department provides their service I appreciate the quality and class this service department provides More
Bill Weaver in Service is wonderful. He meets me at my car, listens while explain the problem, and then explains to me what has to be done. In addition, when my car is ready, he tells m He meets me at my car, listens while explain the problem, and then explains to me what has to be done. In addition, when my car is ready, he tells me what was done. I don’t think the new staff that I have encountered in the recent past realizes how important that kind of customer care is. Bill is the kind of person that will keep me returning to Moses! 5 stars for Bill More