Moses Ford Lincoln BMW

Sara answered all of my questions and called me back with information on all parts and prices that I would need information on all parts and prices that I would need More

The parts for this service were to be ordered on Aug 03 and dealership was to contact me when parts were received. After not hearing from the dealership, I called them on Sept 24. I thought that covid may and dealership was to contact me when parts were received. After not hearing from the dealership, I called them on Sept 24. I thought that covid may have been responsible for parts being unavailable but decided to inquire. My call was transferred four(4) times to different people before finally being told the parts had not been ordered. My personal training in customer service taught me that multiple transfers of a customer for problem resolution is unsatisfactory. I can agree with that. After parts were ordered and received, service was good. However, trunk was left unlocked (don't know why it was even opened??) and I had to pull off on the interstate to close it. More

Excellent customer service and a very nice Dealership. David Davis was very informative about the vehicle I am interested in. David Davis was very informative about the vehicle I am interested in. More

Brandon went over to confirm what was being done and keot me up dated. Great experience! me up dated. Great experience! More

Sellmen treated us great good people to work with easy to get taken care of get taken care of More

TJ Neal worked with me to get me what I wanted. Very personable and professional. personable and professional. More

Service Reps Sarah and Brandon are very accommodating. Great atmosphere. Everyone very friendly, excellent representatives for Moses BMW Great atmosphere. Everyone very friendly, excellent representatives for Moses BMW More

Just purchased our fifth car from Moses in St. Albans. Great experience working with TJ Neil as usual. Highly recommend contacting him for your new or used car purchase. Great experience working with TJ Neil as usual. Highly recommend contacting him for your new or used car purchase. More

I really like my Moses dealership. I leave my car in the evening and by 10am the next morning it’s ready. All I have to do is pay and pick it up. evening and by 10am the next morning it’s ready. All I have to do is pay and pick it up. More

The salesman Daniel was amazing very considerate and prompt.I would send folks to him thanks Daniel. They actually drove about 100 miles to deliver my Explorer prompt.I would send folks to him thanks Daniel. They actually drove about 100 miles to deliver my Explorer More