Moses Ford Lincoln BMW
St Albans, WV
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I sincerely Bill and Chuck in the FORD service department. Friday I had a serious tire blow out. Both of them were excellent when I got to the shop in taking care of the situation. On Monda department. Friday I had a serious tire blow out. Both of them were excellent when I got to the shop in taking care of the situation. On Monday I picked up the new tire. Chuck was doing a big job and was sweating. Bill was literally running around to and fro. Nevertheless, they took time to take care of changing my tire in an excellent and professional way. These men are great. More
I have only had good experiences with this BMW dealer and with their service department. The sales group has been a pleasure to deal with. The maintenance group never fails to be friendly and efficient. with their service department. The sales group has been a pleasure to deal with. The maintenance group never fails to be friendly and efficient. More
Done work in an hour time. Did what they said they were going to do. I have 12 oil changes and tire rotations I bought with the truck new. going to do. I have 12 oil changes and tire rotations I bought with the truck new. More
Very professional, and diligent throughout the process- from model search, test drive to paper work, delivery and post delivery as well. Highly recommend Moses BWM. from model search, test drive to paper work, delivery and post delivery as well. Highly recommend Moses BWM. More
The whole experience was very good. The only problem I had was the scheduling department didn’t schedule my appointment . Bill however worked me in and everything was great. had was the scheduling department didn’t schedule my appointment . Bill however worked me in and everything was great. More
The service was prompt and friendly. I had a concern from when I purchased my vehicle and the staff masterfully solve the problem to my complete satisfaction. Thank you! from when I purchased my vehicle and the staff masterfully solve the problem to my complete satisfaction. Thank you! More
Excellent service ,easy to use valet service simple and wonderful. Brianna kept me informed of progress along the way. Problem was fixed and working well. wonderful. Brianna kept me informed of progress along the way. Problem was fixed and working well. More
Moses Ford Lincoln BMW gives excellent service. They will not disappoint! I’ve been a customer for 20 years and recommend them to my family and friends. not disappoint! I’ve been a customer for 20 years and recommend them to my family and friends. More
Everyone at the dealership was extremely polite and friendly. There was no pressure to look at a certain vehicle, and everything moved smoothly in their office. Highly pleased and will come back in t friendly. There was no pressure to look at a certain vehicle, and everything moved smoothly in their office. Highly pleased and will come back in the future when I need a new car. More
Exceptional everything: sales, body shop, office staff! They smile — impressive all by itself. Simply the best! My car needed body work. They did an outstanding job! They smile — impressive all by itself. Simply the best! My car needed body work. They did an outstanding job! More