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Moses Ford Lincoln BMW

St Albans, WV

Overview
Reviews
Vehicles
4.7
647 Reviews
Call Dealership (304) 722-5900
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2001 Maccorkle Ave

St Albans, WV

25177

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Showing 647 reviews

November 27, 2024

The service department is excellent. They always solve my problems and are very courteous. They also have a nice waiting area with good coffee available. More

by John D
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Weaver
Report | Print
Nov 27, 2024 -

Moses Ford Lincoln BMW responded

Hi John! Thank you for giving us a such a complimentary review. We appreciate you.

November 25, 2024

Great experience! Sales team were great and very knowledgeable. Buying process was pretty quick, in and out. More

by mike_25193
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Moses
Report | Print
Dec 03, 2024 -

Moses Ford Lincoln BMW responded

Hi Mike! Thank you for giving our sales team a great review. We appreciate you.

November 21, 2024

Moses BMW provides outstanding service. They are efficient and do not push for additional services that are not necessarily needed. They provide rides to and from work as a huge convenience More

by sbeck616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and Sara
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Nov 22, 2024 -

Moses Ford Lincoln BMW responded

Hi! Thank you for giving us a great review. We appreciate you.

November 13, 2024

I love this dealership from the owner to every employee, because they treat you like family. More

by mpetrellas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Lewis, Austin Liddle,Miquel Pazos, Bill Weaver, Matt Jones, Meghan Moses
Report | Print
Nov 15, 2024 -

Moses Ford Lincoln BMW responded

Hi! Thank you for your 5-star review. Here at Moses, we treat our customer like family because we see them as family. Thank you for choosing Moses. We appreciate you.

November 09, 2024

Everthing was on time. All employees were very professional and very helpful. I would recomend this service dept. To anyone. More

by cranberymtnman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Moses
Report | Print
Nov 13, 2024 -

Moses Ford Lincoln BMW responded

Hi! Thank you for giving us an excellent review and recommendation. We appreciate you.

November 06, 2024

They repaired our vehicle exactly as they said and was needed after a driver had previously hit us. More

by Bevkingery53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Moses
Report | Print
Nov 06, 2024 -

Moses Ford Lincoln BMW responded

Hi Bev! Thank you for giving us a great review. We appreciate you.

November 04, 2024

Quick, easy to work with, and polite. No hassles or issues with scheduling for service. More

by edwards_hollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William , Meghan Moses
Report | Print
Nov 04, 2024 -

Moses Ford Lincoln BMW responded

Hi Hollie! Thank you for giving us a 5-star review. We appreciate you.

October 31, 2024

Hard to reach service on the phone at times. 2 days passed my original appointment to get an estimate. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Nov 01, 2024 -

Moses Ford Lincoln BMW responded

Hi John! I'm sorry you had so much trouble getting hold of our service department. Communication with our customers is very important to us and it should never take two days to get a response from us. I am going to forward your review to our management team so they will know about the difficulty you had. Thank you for bringing this to our attention. We appreciate you.

October 31, 2024

This dealership always provides great service! Have bought several cars from them and wouldn’t go anywhere else More

by Red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Moses
Report | Print
Nov 01, 2024 -

Moses Ford Lincoln BMW responded

Hi Red! Thank you for being a loyal customer and for giving us an excellent review. We appreciate you.

October 24, 2024

We had a very positive experience with the salesperson and the financial part of the sale. Would highly recommend them, very professional a nd helpful with e everything we needed. More

by garnetnpaul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory and Caleb , Meghan Moses
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Oct 24, 2024 -

garnetnpaul responded

Thanks to Justin for all his help.

Oct 24, 2024 -

garnetnpaul responded

Justin,Cory & Caleb were the best.

Oct 30, 2024 -

Moses Ford Lincoln BMW responded

Hi! Thank you for your kind review. I'm glad Justin, Corey and Caleb did such a good job working with you. Thank you for choosing Moses. We appreciate you.

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