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Moses Ford Lincoln BMW

St Albans, WV

Overview
Reviews
Vehicles
4.7
639 Reviews
Call Dealership (304) 722-5900
View Awards

2001 Maccorkle Ave

St Albans, WV

25177

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Showing 639 reviews

July 18, 2024

Courteous, helpful. Pleasant experience and good communication between the service advisor . Would definitely recommend to family and friends. More

by Shibby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and Andrew , Meghan Moses
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Jul 22, 2024 -

Moses Ford Lincoln BMW responded

Hi! Thank you for your 5-star review and recommendation. We appreciate you.

July 16, 2024

Very good! Tanner answered all questions!Going back Wed to get new tire! Thank you! More

by susanmolnar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner, Meghan Moses
Report | Print
Jul 22, 2024 -

Moses Ford Lincoln BMW responded

Hi Susan! Thank you for giving us a very nice review. We appreciate you.

June 25, 2024

Recently had a recall and Moses Ford took care of it in a timely manner. More

by Paul Cantrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Waybright, Meghan Moses
Report | Print
Jun 25, 2024 -

Moses Ford Lincoln BMW responded

Hi Paul! Thank you for your 5-star review and thank you for choosing Moses. We appreciate you.

June 14, 2024

Very polite staff and they even sent a video of the car being checked out. More

by rrawlings20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Moses
Report | Print
Jun 14, 2024 -

Moses Ford Lincoln BMW responded

Hi! I'm glad you found the video helpful. Thank you for giving us a great review. We appreciate you.

June 14, 2024

The dealership staff, from the person who scheduled my appointment, the service tech who reviewed the results with me and the office staff that checked me out were all polite and professional. I have add More

by sergeant.stevepbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Moses
Report | Print
Jun 14, 2024 -

Moses Ford Lincoln BMW responded

Hi Thank you for your compliments for our staff and for an excellent review. We appreciate you and look forward to serving you in the future.

June 10, 2024

Great service advisor, Brandon and lead by a great Service Manager, Chris. Clean, efficient service time and great communication with customers. Great team there in St. Albans BMW. More

by MyB5Ride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Service Manager
Report | Print
Jun 11, 2024 -

Moses Ford Lincoln BMW responded

Hi! Thank you for giving us a very complimentary review. We appreciate you.

June 06, 2024

Quick and courteous very helpful and met all my requests quickly thanks for the service More

by Jackrife85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jun 07, 2024 -

Moses Ford Lincoln BMW responded

Hi! Thank you for giving us a great review. We appreciate you.

May 08, 2024

Bought bmw certified at another dealership, but have always received top notch service at Moses. More

by Billpainter1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
May 08, 2024 -

Moses Ford Lincoln BMW responded

Hi Bill! Thank you for giving us a 5-star review. I'm glad you have received great service here. Thank you for choosing Moses. We appreciate you.

May 08, 2024

Always treated with kindness and respect! Staff extremely helpful and pleasant. I generally wait for service and receive updates on status and always asked if I need anything while I'm waitin More

by sheila.derreberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Report | Print
May 08, 2024 -

Moses Ford Lincoln BMW responded

Hi Sheila! Thank you for your wonderful review. We strive to always provide excellent communication to our customers and to make every service experience a good one. Thank you for choosing Moses. We appreciate you.

April 26, 2024

Very friendly & knowledgeable staff. Enjoyed the entire process and made the process easy. Will definitely be a repeat customer. More

by brian.janets
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Liddle & Austin in finance, Meghan Moses
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Apr 29, 2024 -

Moses Ford Lincoln BMW responded

Hi! Thank you for giving us a great review. We appreciate you and look forward to serving you in the future.

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